We are an independent non-ministerial government department set up to ensure the effective regulation of the Electricity, Gas and Water and Sewerage industries in Northern Ireland.

Supplier Contact Information

Domestic Customers

Electricity>
Your supplier can deal with billing enquiries, ways to pay, price information, meter readings, moving house and energy efficiency advice.

SSE Airtricity
Telephone: 0345 601 9093
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.sseairtricity.com

Budget Energy Ltd
Telephone: 0800 012 11 77
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.budgetenergy.co.uk

Electric Ireland
Telephone: 0345 600 5335
E-mail: .(JavaScript must be enabled to view this email address)
Web: http://www.electricireland.com

Power NI (formerly NIE Energy)
Telephone: 03457 455 455
Email: .(JavaScript must be enabled to view this email address)
Minicom: 08457 147 128 (24 hrs)
Web: http://www.powerni.co.uk

Faults, Connections, Alterations to Lines etc

Regardless of who your supplier is for failure of electricity supply a new electricity supply and alterations to lines and equipment contact NIE Ltd. 
Telephone: 03457 643 643 (24hrs for failure of supply Mon-Fri 8.30am-5pm for other services)
Minicom: 03457 147 128 (24hrs)
Submit a meter reading: 0345 609 3030
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.powerni.co.uk

Gas
Regardless of who your supplier is in an emergency contact the 24 hour emergency line freephone on 0800 002 001.

Your supplier can deal with billing enquires, ways to pay, price information, meter readings, moving house and energy efficiency advice.

SSE Airtricity Gas Supply (NI) Ltd
Telephone: 0345 900 5253
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.airtricitygasni.com

firmus energy
Telephone: 0800 032 4567
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.firmusenergy.co.uk

Water
Waterline is NI Water’s customer service centre for emergencies as well as day to day enquiries, including queries about your water supply, to report out of sewer flooding or a leak, or you require further information about a new connection to the water and sewerage system.

Telephone: 08457 44 00 88
Typetalk: 08457 44 00 88 (for customers with hearing difficulties)
Leakline: 0800 028 2011
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.niwater.com

Business Customers

Electricity

SSE Airtricity
Telephone: 0345 864 3546
Web: http://www.sseairtricity.com

Budget Energy
Telephone: 0800 012 11 77
Email: .(JavaScript must be enabled to view this email address)

Energia
Telephone: 0345 073 0099
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.energia.ie

Electric Ireland
Telephone: 0800 056 9914
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.electricireland.ie/ei/business/home/index.jsp

firmus energy
Telephone: 0800 032 4567
Web: http://www.firmusenergy.co.uk

LCC Power Limited
Telephone: 028 8676 0600
Emal: .(JavaScript must be enabled to view this email address)
Web: http://www.lccpower.com

Power NI
Telephone: 03457 455 455
Web: http://www.powerni.co.uk

Vayu
Telephone: 028 90 436994
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.vayu.ie

Faults, Connections, Alterations to Lines etc

Regardless of who your supplier is for failure of electricity supply a new electricity supply and alterations to lines and equipment contact NIE Ltd. 
Telephone: 03457 643 643 (24hrs for failure of supply. Mon - Fri 8.30am-5pm for other services)
Minicom: 03457 147 128 (24hrs)
Submit a meter reading: 0345 609 3030
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.nie.co.uk


Gas

Regardless of who your supplier is in an emergency contact the 24 hour emergency line freephone on 0800 002 001.


SSE Airtricity Gas Supply (NI) Ltd (formerly Phoenix Supply)
Telephone: 0345 900 5253
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.airtricitygasni.com

firmus energy
Telephone: 0800 032 4567
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.firmusenergy.co.uk

Energia
Telephone: 03450 730099
Web: http://www.energia.ie

Vayu
Telephone: 028 90 436994
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.vayu.ie

Electric Ireland
Telephone: 0345 600 5335
Web: http://www.electricireland.com

LCC Power Limited
Telephone: 028 8676 0600
Email: .(JavaScript must be enabled to view this email address)
Web: http://www.lccpower.com

Flogas Natural Gas Limited
Telephone: 028 90732611
http://www.flogasni.com/naturalgas