We are an independent non-ministerial government department set up to ensure the effective regulation of the Electricity, Gas and Water and Sewerage industries in Northern Ireland.

Regulatory Letters

The Utility Regulator issues formal regulatory letters in the water and sewerage sector in Northern Ireland.  We have now introduced this practice to the energy sector, therefore extending the use of regulatory letters to all licensees we regulate.  Regulatory letters are a common tool used by regulators to communicate important matters such as regulatory policy positions, or to provide clarification of obligations for licensees - for example, how a particular licence condition should be interpreted.  They can also serve as a reminder to the industry of its obligations or the Utility Regulator’s existing policy, as necessary. 

Regulatory letters are not used as an everyday method for communicating with industry. 

Each regulatory letter is issued directly to licensees as well as published on our website. They are also individually numbered and referenced, for ease of application.  The regulatory letters are issued under one of six categories – common utility (which will include water), common energy, electricity, gas, water or retail; and apply equally to all respective licensees.

Issued regulatory letters can be viewed below:

Common Utility Regulatory Letter No: 1 (CURL1)

Gas Regulatory Letter Number 1 (GRL 1)