Invitation to Tender for the Provision for Consultancy Services - Fieldwork Project of Understanding Customer Views on the Guaranteed Standards Scheme.
The Utility Regulator wishes to appoint external expert consultants to undertake fieldwork and report to us in order to establish the views of a representative sample of affected customers prior to finally drawing up and implementing Guaranteed Standards Schemes for each of the three regulated utility sectors. This project is aimed at providing us with robust and statistically significant customers’ views on issues relevant to the future establishment (gas/water) or updating (electricity) of Guaranteed Standards Schemes across water, gas and electricity.
This consultancy assignment is scheduled to commence on Monday 9th November 2009 and is expected to last util March 2010 approximately. Tender documents can be downloaded or obtained from Kevin Shiels, Utility Regulator, Queens House, 14, Queen Street, Belfast, BT1 6ED, telephone: 02890 316637 or email: kevin.shiels@niaur.gov.uk
The closing date for the return of tenders is no later than 1.00pm on Tuesday 3rd November 2009. Tenderers should include one original hard copy and two photocopies of the tender to be delivered to the address above before 1.00pm on the closing date. The envelope containing tender documents shall be clearly marked ‘TENDER SUBMISSION – Contract Number RET/8/09. Tenders will not be accepted by fax or e-mail.