Your electricity or gas supplier can deal with billing queries, how to pay, price information, help with debt, moving house and energy efficiency advice.

Regardless of who your supplier is, in an electricity or gas emergency, contact the 24 hour emergency freephone lines - for electricity it’s 03457 643 643 and for gas it’s 0800 002001.

NIE Networks is not a supplier. They own the electricity transmission and distribution network in Northern Ireland. For a loss of supply, hazard or new electricity connection or alteration, contact NIE Networks on 03457 643 643, customercontact@nienetworks.co.uk or www.nienetworks.co.uk. You can also submit your electricity meter reading online on NIE Network's website.

Water and sewerage services

Northern Ireland Water
Telephone: 03457 440088
Email: waterline@niwater.com
Web: www.niwater.com/contact-us/

Business customers

Electricity suppliers

Gas suppliers

SSE Airtricity

T: 0345 864 3546

Web: www.sseairtricity.com

SSE Airtricity Gas Supply (NI) Ltd

T: 0345 900 5253

Web: www.sseairtricitygasni.com

Electric Ireland

T: 0800 056 9914

E: info@electricireland.com

Web: www.electricireland.ie

Electric Ireland

T: 0345 600 5335

E: business@electricireland.ie

Web: www.electricireland.ie

Budget Energy

T: 0800 012 1177

E: talktous@budgetenergy.co.uk

Web: www.budgetenergy.co.uk

firmus energy

T: 0800 032 4567

E: furtherinfo@firmusenergy.co.uk

Web: www.firmusenergy.co.uk

Click Energy

T: 0800 107 0732

E: chat@clickenergyni.com

Web: www.clickenergyni.com

Flogas Natural Gas Limited

T: 028 9073 2611

Web: www.flogasni.com

Go Power/LCC power Limited

T: 028 8676 0600

E: support@lccpower.com

Web: www.gopower.co.uk

Go Power/LCC Power

T: 028 8676 0600

E: support@lcc.power.com

Web: www.lccpower.com

Naturgy

T: 0113 360 5191

E: info@naturgy.ie

Web: www.naturgy.ie

Naturgy

T: 0113 360 5191

E: info@naturgy.ie

Web: www.naturgy.ie

Energia

T: 0345 073 0099

E: customer.service@energia.ie

Web: www.energia.ie

Power NI

T: 0345 745 5455

Web: www.powerni.co.uk

3T Power Ltd

T: 0333 600 8800

E: info@3tpower.com

Web: www.3tpower.com

FAULTS:

Connections and alterations to line:

Regardless of who your supplier is for failure of electricity supply, a new electricity supply and alterations to lines and equipment contact NIE Netowkrs Ltd.

T: 0345 764 3643 (24hrs for failure of supply Mon-Fri 8:30am - 5pm for other services)

Minicom: 03457 147 128 (24hrs)

Submit a meter reading: 0345 609 3030

E: customercontact@nienetworks.co.uk

Web: www.nienetworks.co.uk

FAULTS:

Connections and alterations to line:

Regardless of who your supplier is, in an emergency contact the 24 hour emergency line freephone on 0800 002 001.

Water

Waterline is NI Water's customer service centre for emergencies as well as day to day enquiries, including queries about your water supply, to report out of sewer flooding or a leak, or your require further information about a new connection to the water and sewerage system

Waterline: 0345 744 0088

Billing line: 0345 877 0030

Typtalk: 0845 744 0088 (for customers with hearing difficulties)

Debt line: 0345 877 0050

Developer services: 0345 877 0002

Leakline: 0800 028 2011

E: waterline@niwater.com

Web: www.niwater.com