Utility Regulator's back billing decision welcomed by the Consumer Council
… consumers. Under the new rules, which go live on 1 October 2020, energy companies may only back date … the new rules from the Utility Regulator which go live on 1 October. Back billing can result in a surprise bill for … back billing complaints. If you require help or assistance visit www.consumercouncil.org.uk or call 0800 121 6022. …