Cost and Performance Report for NI's gas transmission services is published
3580 results
Information paper for Power NI’s 2014 price control
… operating costs, which includes billing; IT; and customer service, and also a profit margin. … operating costs, which includes billing; IT; and customer service, and also a profit margin. …
Authority issues public notice on modifications to Phoenix conveyance licence
… on modifications to Phoenix conveyance licence (Word 26 KB) … on modifications to Phoenix conveyance licence (Word 26 KB) …
NIE publish revised statement of charges for connection to the electricity distribution system
… System The statement of charges is available from NIE’s website: Statement of Charges for Connection to the Northern … System The statement of charges is available from NIE’s website: Statement of Charges for Connection to the Northern …
Capacity Remuneration Mechanism
Archived prices information and presentations
… factsheet or in the consumer information section of our website. November 2021 We met with the Economy Committee on … factsheet or in the consumer information section of our website. November 2021 We met with the Economy Committee on …
UR announces consultation on price control proposals for NI Water
… meet EU quality targets; and • improvements in levels of service - current service measures (pipe burst rates and interruptions to … or internal flooding will be reduced and new consumer service measures will be introduced. Commenting on the … meet EU quality targets; and • improvements in levels of service - current service measures (pipe burst rates and …
Veolia Energy Services NI Limited – Grant of Demand Side Unit Electricity Generation and Supply Licences
Modification of NIE Plc’s Electricity Licence
… Condition 29 of Part III I (Market Registration Service and Market Data Service); and Condition 30 of Part III I (Market Registration … and maintain a Market Registration and Market Data Service for participants in the non-domestic electricity … Condition 29 of Part III I (Market Registration Service and Market Data Service); and Condition 30 of Part …
Annex 4b Code of Practice minimum standards on Services for Prepayment Meter Customers
Monitoring and Reporting Framework for Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances
… and Reporting Framework for Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances … and Reporting Framework for Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances … and Reporting Framework for Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances …
What we do
… and sewerage consumers with regard to price and quality of service; Promote a robust and efficient water and sewerage … and sewerage services markets; setting the standards of service which regulated companies provide to customers in … and sewerage consumers with regard to price and quality of service; Promote a robust and efficient water and sewerage …
Connection arrangements offshore renewable Responses
… offshore renewables (PDF 329 KB) Open Hydro Response (PDF 26 KB) REI Response (PDF 185 KB) RES Response offshore … offshore renewables (PDF 329 KB) Open Hydro Response (PDF 26 KB) REI Response (PDF 185 KB) RES Response offshore …
Corporate publications and reports
… programmes which can all be found in this section of our website. … programmes which can all be found in this section of our website. …
Protecting Northern Ireland’s energy and water consumers during the Covid-19 outbreak
… to ensure that consumers receive a secure and reliable service during the period of the outbreak. We are also … with their customers. We will be regularly updating our website with useful information. Further helpful advice can … consumer information section and on the Consumer Council's website. While we will continue to operate throughout the …
Responses to NI Water's Price Control 2010-13 Draft Determination
… Draft Determination Response from Northern Ireland Public Service Alliance (PDF 204 KB) Draft Determination Response … Draft Determination Response from Northern Ireland Public Service Alliance (PDF 204 KB) Draft Determination Response …
Utility Regulator comments on SSE Airtricity Gas Supply’s regulated tariff increase
… and on the Utility Regulator’s website Energy debt information | Utility Regulator … advice, including Advice NI, Money and Pensions Service and Christians Against Poverty . The NI Energy advice … for natural gas customers from the new www.naturalgasni.com website. The briefing paper – see …
QTR Q1 2020
QTR Q2 2020
NI Water ‘continues to make progress but has challenges still to meet’ says Utility Regulator
… how well efficiency targets are being met, the quality of service provided and the company’s financial performance. … and weeks to minimise the impact of any adverse weather on service to the consumer.” “More broadly, the company has … how well efficiency targets are being met, the quality of service provided and the company’s financial performance. …