Utility suppliers and contact information

Domestic customers

Electricity suppliers Gas suppliers
Bright Energy
Telephone: 028 9544 2290
Email: hello@brightenergy.com
Web: www.brightenergy.com/ni
firmus energy
Telephone: 0800 032 4567 
Email: furtherinfo@firmusenergy.co.uk
Web: http://www.firmusenergy.co.uk
Budget Energy Ltd
Telephone: 0800 012 11 77
Email: talkToUS@budgetenergy.co.uk
Web: http://www.budgetenergy.co.uk
SSE Airtricity Gas Supply (NI) Ltd
Telephone: 0345 900 5253
Email: info@airtricitygasni.com
Web: http://www.airtricitygasni.com
Click Energy
Telephone: 0800 1 070732
Email: chat@clickenergyni.com 
Web: http://www.clickenergyni.com
 
Electric Ireland
Telephone: 0345 600 5335
Email: customerservice@electricireland.com
Web: http://www.electricireland.com
 
Power NI
Telephone: 03457 455 455
Email: home@powerni.co.uk
Minicom: 08457 147 128 (24 hrs)
Web: http://www.powerni.co.uk
 
SSE Airtricity
Telephone: 0345 601 9093 
Email: customerservice@airtricity.com 
Web: http://www.sseairtricity.com
 

Regardless of who your supplier is, in an electricity or gas emergency, contact the 24 hour emergency freephone lines - for electricity it’s 03457 643 643 and for gas it’s 0800 002001.  

For a loss of supply, hazard or new electricity connection or alteration, contact NIE Networks on 03457 643 643, customercontact@nienetworks.co.uk or www.nienetworks.co.uk 

Your electricity or gas supplier can deal with billing queries, how to pay, price information, help with debt, moving house and energy efficiency advice. 
 

Water and sewerage services

Northern Ireland Water
Telephone: 03457 440088
Email: waterline@niwater.com
Web: https://www.niwater.com/contact-us/

Business Customers