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Utility Regulator launches new lived experience research on energy hardship

… The Utility Regulator has today published key findings on ‘Energy Hardship: Consumer Lived Experiences'. This recent research on energy hardship  looked at the lived experiences of domestic … consumers across Northern Ireland struggling to pay their energy costs.  The research was conducted by Perceptive …

24 July 2024

Energy Bill Relief Scheme (EBRS) for non-domestic customers

… The UK Government has announced a new Energy Bills Discount Scheme (EBDS) from April 2023 to April … in Great Britain and Northern Ireland. The current Energy Bill Relief Scheme announced in September comes to an … support beyond March 2023. For more detail, see the  Energy Bills Discount Scheme … Energy Bill Relief Scheme …

Bord Gais Energy Ltd Gas Supply Licence

… 2017-01-10 Bord Gais Energy Ltd Gas Supply Licence (PDF 537 KB) … Bord Gais Energy Ltd Gas Supply Licence … 2017-01-10 Bord Gais Energy Ltd Gas Supply Licence (PDF 537 KB) … … Bord Gais …

10 January 2017

Power NI Energy Ltd Gas Supply Licence

… Power NI Energy Ltd Gas Supply Licence 2016-09-01 (PDF 539 KB) … Power NI Energy Ltd Gas Supply Licence … Power NI Energy Ltd Gas Supply Licence 2016-09-01 (PDF 539 KB) … … …

01 September 2016

Making a complaint about my energy or water supplier

… How do I make a complaint about my energy or water supplier? To complain about your energy or water supplier, follow the steps below. Step 1  – Please contact your energy or water supplier first. Step 2  - If your supplier …

Utility Regulator welcomes lower energy bills

… The Utility Regulator today welcomed the news that NIE Energy and Phoenix Supply Ltd are to decrease their tariffs by 10.8% and 22.1% respectively, as well as firmus energy’s undertaking to extend its price freeze. Chief … costs come down, they will see the benefits in lower energy bills as soon as possible. Although some costs are …

16 December 2008

Brookfield Green Energy - Supply Licence - November 2017

… Electricity supply licence granted to Brookfield Green Energy NI Limited - Final - 10 November 2017   … Brookfield Green Energy - Supply Licence - November 2017 … Electricity supply licence granted to Brookfield Green Energy NI Limited - Final - 10 November 2017   … … Brookfield …

23 November 2017

Head of Private Office

… Protecting Northern Ireland’s energy and water consumers today and tomorrow is what the … whilst providing a stable investment environment, develop energy markets and improving consumer protection .  We have a … available now, with a competitive remuneration package, that will suit you if you are looking to work in a …

Utility Regulator comments on decrease to Firmus Energy’s regulated gas tariff

… Commenting on Firmus Energy’s regulated tariff announcement, Colin Broomfield, … 2024, the Utility Regulator commenced a review of Firmus Energy’s regulated gas tariff for domestic and small business … the review has determined that from 1 April 2024, Firmus Energy’s regulated tariff will reduce by 15.6%, or £213 per …

06 March 2024

Energy theft code of practice 2nd consultation responses

… Energy Theft CoP 2nd Consultation - SSE Airtricity (PDF 489 KB) Energy Theft CoP 2nd consultation - SGN (PDF 2.8 MB) Energy Theft CoP 2nd Consultation - Electric Ireland (PDF 98 …

26 June 2017

Regulator to give green light to £44 million of investment in renewables

… that can access NIE’s transmission network. The investment package comprises: • £26 million of capital expenditure to … and • £1.25 million for pre-construction costs for a third circuit between Omagh and Tamnamore with a further … and • £1.25 million for pre-construction costs for a third circuit between Omagh and Tamnamore with a further …

18 December 2012

Utility Regulator comments following formal review of regulated energy tariffs

… concluded its formal tariff review of the three regulated energy suppliers - Firmus Energy (Ten Towns area), SSE Airtricity Gas Supply (Greater … NI. This has resulted in a decrease of 7.56% in the Firmus Energy (Ten Towns area) domestic gas tariff from 1 October …

06 September 2023

Protecting consumers during the energy transition to net zero: Call for evidence

… a call for evidence on protecting consumers during the energy transition to net zero. The Department for the Economy published their Energy Strategy – The Path to Net Zero in December 2021. The … the future need for the protection of consumers during the energy transition, including research into lessons learned in …

07 December 2022

Latest Utility Regulator newsletter published

… control for NIE Networks, which provides an investment package of £2.23 billion in Northern Ireland’s electricity … price control for NI Water, PC21, and the Annual Retail Energy Market Monitoring Report for 2023, which has just been …   We launched the Domestic and inaugural Small Business Energy Charters for winter 2024/2025, which were developed in …

01 November 2024

2nd Consultation paper on Energy Theft Code of Practice

… Regulator today publishes a second consultation paper on Energy Theft Codes of Practice .  The objective of the Energy Theft Codes of Practice is to protect gas and … consumers from the safety issues and costs related to energy theft. The consultation can be viewed in the …

07 February 2017

Responses to NIE Energy Supply Price Control 2010/11

… CCNI response to NIE Energy Supply Price Control 2010/11 (PDF 24 KB) ESBIE response to NIE Energy Supply Price Control 2010/11 (PDF 17 KB) firmus energy response to NIE Energy Supply Price Control 2010/11 …

16 March 2010

Utility Regulator comments on Firmus Energy’s regulated gas tariff increase

… French, Utility Regulator Chief Executive said: “Wholesale energy prices rose rapidly in the second half of 2021, as … “Following the Russian invasion on 24 February, Firmus Energy, in early March, provided the Utility Regulator with a … market conditions. “I completely recognise that this energy crisis is putting the most vulnerable in our society …

31 March 2022

Craiggore Energy Limited - proposed generation licence

… … Craiggore Energy Limited - proposed generation licence … … … Craiggore Energy Limited - proposed generation licence …

30 June 2021

Energy Strategy Consumer Research Findings - presentation

… … Energy Strategy Consumer Research Findings - presentation … … … Energy Strategy Consumer Research Findings - presentation …

16 July 2021

Craiggore Energy Limited - Electricity Generation Licence

… … Craiggore Energy Limited - Electricity Generation Licence … … … Craiggore Energy Limited - Electricity Generation Licence …

17 August 2021

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