… This Guidance Note sets out our expectations for NI energy suppliers’ customer service levels in relation to … closely with consumer bodies to develop guidance for energy suppliers on our expectations on customer service … relevant minority languages if required. … Guidance Note – Energy Supplier Customer Service Levels … This Guidance Note …
… its decision and associated notices to introduce a new Energy Theft Code of Practice (CoP) licence condition across … supply and distribution licences. The objective of the Energy Theft CoP is to provide transparency on the … investigate and manage the outcome of investigation of energy theft In July 2018, we consulted on the proposed …
… to grant a licence to generate electricity to Craiggore Energy Limited. A copy of the proposed licence accompanies … on proposed electricity generation licence for Craiggore Energy Limited … The Utility Regulator has today given notice … to grant a licence to generate electricity to Craiggore Energy Limited. A copy of the proposed licence accompanies …
… to grant an electricity generation licence to Lagan Energy (Ballymena) Limited with a copy of the form of licence … 2025 granted an electricity generation licence to Lagan Energy (Ballymena) Limited . Copies of all documents will be … to grant an electricity generation licence for Lagan Energy (Ballymena) Limited … On 12 June 2025 the Utility …
… Commenting on Firmus Energy’s regulated tariff announcement, Kevin Shiels, interim … Utility Regulator commenced a review process with Firmus Energy of its regulated tariff for domestic and small … the level of support provided through the UK Government’s Energy Price Guarantee (EPG) scheme would impact the final …
… Following our review of firmus energy's regulated domestic tariff in the Ten Towns area, … 2019, we have published our briefing paper . … firmus energy tariff review briefing paper - October 2019 … Following our review of firmus energy's regulated domestic tariff in the Ten Towns area, …
… … Bright Energy - Supplier of Last Resort - Customer Q&A … … … Bright Energy - Supplier of Last Resort - Customer Q&A …
… … Barriers to consumer engagement with decarbonisation and energy transition - presentation … … … Barriers to consumer engagement with decarbonisation and energy transition - presentation …
… … Annual Retail Energy Market Monitoring report 2021 … … … Annual Retail Energy Market Monitoring report 2021 …
… … firmus energy Licence Modification Article 14 Decision … … … firmus energy Licence Modification Article 14 Decision …
… … Share Energy Trading Limited Electricity Supply Licence … … … Share Energy Trading Limited Electricity Supply Licence …
… … Article 10 Notice - Share Energy Trading Limited … … … Article 10 Notice - Share Energy Trading Limited …
… … Murley Renewable Energy Ltd Electricity Generation Licence … … … Murley Renewable Energy Ltd Electricity Generation Licence …
… … Guidance Note - Energy Supplier Customer Service Levels … … … Guidance Note - Energy Supplier Customer Service Levels …
… … Annual Retail Energy Market Monitoring Report 2022 … … … Annual Retail Energy Market Monitoring Report 2022 …
… … Share Energy Trading Ltd Electricity Supply Licence … … … Share Energy Trading Ltd Electricity Supply Licence …
… … Small Business Energy Charter - Winter 2024/2025 … … … Small Business Energy Charter - Winter 2024/2025 …
… … Domestic Consumer Energy Charter - Winter 2024/2025 … … … Domestic Consumer Energy Charter - Winter 2024/2025 …
… … 2023 Annual Retail Energy Market Monitoring data … … … 2023 Annual Retail Energy Market Monitoring data …
… … 2023 Annual Retail Energy Market Monitoring Report … … … 2023 Annual Retail Energy Market Monitoring Report …