Skip to main content
Utility Regulator

Main menu

  • Home
  • About us
    • What we do
    • Who we work with
    • Our Board
    • Audit and Risk Committee
    • Our standards of service
    • Corporate publications
    • What it's like to work at the Utility Regulator
    • Our accreditations
    • Publications
    • Job opportunities
  • Consumer information
    • Supplier contact information
    • Business Consumers
    • Household Consumers
  • News
  • Regulation
    • Electricity
    • Gas
    • Water
  • Consultations
  • Pricing data
    • Bills and prices
    • Wholesale electricity market prices
    • Regulatory models - NI and GB
  • Contact us

Breadcrumb

  1. Home
  2. Search

Searchsearch results

3580 results

Changes to NIE Networks’ Cluster Methodology

… one month after it has been published on NIE Networks' website.  Copies of all documents can be made available in … one month after it has been published on NIE Networks' website.  Copies of all documents can be made available in …

29 February 2024

Utility Regulator publishes quarterly retail energy market monitoring report

… prices. The complete series of QTRs can be found in our website. * Please note the updated report reflects minor … prices. The complete series of QTRs can be found in our website. * Please note the updated report reflects minor …

28 November 2014

SONI Price Control 2015-2020: further pensions consultation

11 April 2017

Open Letter RE Intended SEM Licence Modifications

21 July 2008

Open Letter RE NIAUR’s Proposed Licence Modifications

07 June 2007

Question and answer document on Open Electric

18 December 2016

Public Affairs Services Tender

11 February 2010

SONI price control 2020-2025 draft determination consultation

… it provides real value for consumers through high quality service, during a time of significant change.  At the heart … it provides real value for consumers through high quality service, during a time of significant change.  At the heart …

06 July 2020

Fuel Mix Disclosure & CO2 Emissions 2020

04 October 2021

Utility Regulator publishes quarterly retail energy market monitoring report

… prices. The complete series of QTRs can be found in our website. … prices. The complete series of QTRs can be found in our website. …

29 November 2013

Notice of decision to modify Flogas Enterprise Solutions Limited electricity and gas supply licence

… supply licence. This modification will come into effect on 26 th September 2022. Copies of the notice can be made … supply licence. This modification will come into effect on 26 th September 2022. Copies of the notice can be made …

29 July 2022

RP6 Approach

… on the RP6 Business Plan Templates (BPT) page of our website. October 2015 workshop After publishing our draft … on the RP6 Business Plan Templates (BPT) page of our website. October 2015 workshop After publishing our draft …

SONI -TSO price control changes draft decision paper

… for SONI. This follows the consultation that closed on 26 May 2017. We received two responses to this consultation … for SONI. This follows the consultation that closed on 26 May 2017. We received two responses to this consultation …

16 August 2017

Cost and Performance Report 2020-2021 for NI Water published

… company continued to deliver an improved overall level of service to consumers, but under performed against its … (OPA) score to assess NI Water’s overall delivery of service to customers.  This is a composite score which includes a broad range of measures covering service delivery in the areas of water supply, sewerage …

15 May 2023

Consumer Engagement

… on prices, investment priorities and targeted outcomes our service providers are expected to deliver. Consumer … surveys which can are directly comparable to other service providers both locally, nationally and … Water which allows direct comparison of NI Water against service providers locally, nationally and internationally.   …

Fuel Mix Disclosure and CO2 Emissions 2024 Report published

24 November 2025

Customer Services Standards Report 2000/2001

01 June 2001

Publication of research into utility customer views on the Guaranteed Standards Scheme

… of the Guaranteed Standards Schemes (GSS standards of service in relation to utility services). The fieldwork of … (including not only commercial customers but public service organisations such as hospitals and schools), the … of the Guaranteed Standards Schemes (GSS standards of service in relation to utility services). The fieldwork of …

28 May 2010

Draft determination for gas distribution network operators (GD17) published for consultation

… attending, please register with Karen McConnell by Tuesday 26 April 2016. Please note places are limited and are … (Deloitte LLP) • Annex 5 : Indicative findings from top-down benchmarking • Annex 6 : Real Price Effects & … attending, please register with Karen McConnell by Tuesday 26 April 2016. Please note places are limited and are …

16 March 2016

PC21 price control determination published

… will allow NI Water to continue to deliver the essential service it provides, at improved levels of efficiency and … consumers £62m during the price control period. Improved service. Existing performance measures for pressure, … flooding pollution incidents will improve. New consumer service measures and targets will drive incremental and …

13 May 2021

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 14
  • Page 15
  • Current page 16
  • Page 17
  • Page 18
  • …
  • Next page Next ›
  • Last page Last »
Utility Regulator Home

Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

  • Follow us on X
  • Follow us on Linkedin

Subscribe to our news alert service. 
Get the latest news updates directly to your email daily.

Investors in People logo

Disability Confident logo

Diversity Mark logo - Bronze
RNIB logo

Footer links

  • Crown copyright
  • Accessibility statement
  • Privacy policy
  • Terms of Service
  • Cookies
  • Sitemap