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Our standards of service

… services - please let us know. This policy is available in alternative formats on request.   How to contact us To … Street, Belfast, BT2 7AQ.   Unacceptable behaviour In rare cases, the behaviour of external stakeholders may … we will take steps to protect our staff, as explained in our Safeguarding Utility Regulator Staff Unacceptable …

Update on return of credit to Open Electric customers

… Open Electric’s licence to supply electricity to customers in Northern Ireland, the Utility Regulator has been working … Open Electric’s licence to supply electricity to customers in Northern Ireland, the Utility Regulator has been working …

11 January 2017

GD23

… Gas which recently began developing the gas network in the west.  These companies currently operate under the … Gas which recently began developing the gas network in the west.  These companies currently operate under the …

Offshore renewable connection arrangements consultation event

… to take questions from stakeholders. If you are interested in attending the event, please contact Samantha Young or … to take questions from stakeholders. If you are interested in attending the event, please contact Samantha Young or …

26 March 2013

Regulator proposes new electricity generation licence grant

… sample can be obtained using the contact details given in the notice below. Please note the deadline for responses … sample can be obtained using the contact details given in the notice below. Please note the deadline for responses …

30 September 2013

Utility Regulator Publishes Responses to Energy Retail Competition Consultation

… are now considering the responses made and the way forward in terms of future actions and implications for our Retail … are now considering the responses made and the way forward in terms of future actions and implications for our Retail …

18 August 2009

Utility Regulator comments on the sale of NIE’s network business

… the Viridian Group, plan to sell the NIE network business in Northern Ireland to the Electricity Supply Board, a … the Viridian Group, plan to sell the NIE network business in Northern Ireland to the Electricity Supply Board, a …

07 July 2010

Gas to the west – answers to clarification questions

… are to be published on the Gas to the West webpage in annonomised form. The deadline for receipt of … are to be published on the Gas to the West webpage in annonomised form. The deadline for receipt of …

16 April 2014

CAG Workshop Cancellation Notice

… Management Arrangements has been cancelled due to a delay in issuing the consultation paper on this subject. The RAs … Management Arrangements has been cancelled due to a delay in issuing the consultation paper on this subject. The RAs …

05 October 2011

Energy Trading Arrangements

… for the trading of electricity that will be focused in liquid and transparent markets accessible to participants … can be accessed on the SEM Committee website - www.semcommittee.com … for the trading of electricity that will be focused in liquid and transparent markets accessible to participants …

Utility Regulator publishes final decision on GNI (UK) Certification

… decision.  Copies of all documents can be made available in large print, Braille, audio cassette and a variety of … decision.  Copies of all documents can be made available in large print, Braille, audio cassette and a variety of …

31 March 2016

Utility Regulator consults on proposed modifications to gas and electricity licences

… and transmission). The majority of the changes outlined in this consultation represent a clean-up of licences and do … and transmission). The majority of the changes outlined in this consultation represent a clean-up of licences and do …

05 January 2016

Draft Forward Work Programme 2018-19 published for consultation

… of work which will span the business planning year (and in some cases will take more than one year to complete). … of work which will span the business planning year (and in some cases will take more than one year to complete). …

18 December 2017

Draft Forward Work Programme 2017-18 published

… of work which will span the business planning year (and in some cases will take more than one year to complete). … of work which will span the business planning year (and in some cases will take more than one year to complete). …

16 December 2016

Reminder - Forward Work Programme Stakeholder meeting, 23 January 2023

… 2023 at 10.00 a.m.-11.30 a.m. .  This meeting will be held in our offices at Queens House, 14 Queens Street, Belfast, … 2023 at 10.00 a.m.-11.30 a.m. .  This meeting will be held in our offices at Queens House, 14 Queens Street, Belfast, …

12 January 2023

Consultation on the Draft Determination of the Mid-Term Review of NI Water’s PC21 Price Control

… economic regulator for water and sewerage services in Northern Ireland. Our primary role within the water … is to protect the interests of consumers, both today and in the future. NI Water is a Government-owned company which … for providing water and sewerage services to consumers in Northern Ireland.  Since it is the sole provider of these …

02 May 2024

Draft Forward Work Programme 2024/2025 - stakeholder workshop reminder

… 2024 at 9.30 a.m.-11.00 a.m. .  This meeting will be held in our offices at Queens House, 14 Queens Street, Belfast BT1 … 2024 at 9.30 a.m.-11.00 a.m. .  This meeting will be held in our offices at Queens House, 14 Queens Street, Belfast BT1 …

22 January 2024

Notice and consultation on new digitalisation licence conditions for SONI and NIE Networks

… and give legal effect to our policy position, as set out in the consultation, for the companies to jointly develop, … will accompany this notice and can be found in Annexes B,C and D in the consultation paper . For more information on the … and give legal effect to our policy position, as set out in the consultation, for the companies to jointly develop, …

01 October 2024

Additional services available from utility companies

… support is available? Electricity and gas suppliers in Northern Ireland hold customer care registers and offer a … support is available? Electricity and gas suppliers in Northern Ireland hold customer care registers and offer a …

Student Placement 2022-2023

… ability and intellect that are able to work well in a team and under their own supervision. You should be able … excellent quantitative analysis skills. Strong competency in both Microsoft Word and Excel is essential for the role. … 40% of course content; and have already studied modules in either Microeconomics, Quantitative Analysis, …

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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