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2032 results

Launch of the latest Domestic Consumer Insight Tracker survey results

… awareness and behaviour in the Northern Ireland domestic energy market.  The research is vitally important to our work … and track the experiences of domestic consumers in the energy market over time. We also use the results to directly … survey included heating types, payments, interactions with energy suppliers, complaint handling, switching, payment …

01 May 2024

Further information on your rights as an electricity and/or gas consumer

… The Energy Consumer Checklist provides you with answers to many … and/or gas consumer.  We have also published an  Energy Consumer Guide  as a summary of the more detailed … supply in Northern Ireland. Download a copy of the full Energy Consumer Checklist … Further information on your …

NISEP Framework Document published and registration for 2022-2023 Primary Bidders open

… Bidder for NISEP 2022-2023. NISEP funding is available for energy efficiency schemes, which must be implemented in the … register with the Programme Administrator (currently the Energy Saving Trust), to become Primary Bidders and bid for … Call for Schemes Registration Form and return it to the Energy Saving Trust by 14 October 2021; Sign and return the …

07 October 2021

Utility Regulator comments on Power NI’s tariff announcement

… last week announced a lower level of support under the energy price guarantee (EPG) scheme from 1 January 2023. This … “However, a recent change by the UK Government to its energy price guarantee scheme means that a lower level of … electricity this winter, despite the reduction in the energy price guarantee discount.  “From 1 January 2023, when …

08 December 2022

Previous Transparency Reports

… Energy Retail Report 2009 (PDF 1.4 MB) Energy Retail Report 2010 (PDF 1.9 MB) Energy Retail Report 2011 (PDF 2 MB) … Previous Transparency …

30 May 2014

Previous Transparency Reports

… Energy Retail Report 2009 (PDF 1.4 MB) Energy Retail Report 2010 (PDF 1.9 MB) Energy Retail Report 2011 (PDF 2 MB) … Previous Transparency …

30 May 2014

NISEP 2023-2025 Framework Document and Call for Schemes published

… three documents for the 2023-2025 Northern Ireland Energy Sustainable Programme (NISEP).  NISEP funding is available for energy efficiency schemes, which must be implemented in the … register with the Programme Administrator (currently the Energy Saving Trust), to become Primary Bidders and bid for …

05 October 2022

Utility Regulator comments on review of regulated domestic electricity and gas tariffs

… Following a review of regulated energy tariffs in Northern Ireland, Power NI will reduce its … regulated tariff, before the impact of the UK Government’s Energy Price Guarantee (EPG), will change from: Power NI: … £1,594 (current) to £1,400 (from 1 July 2023) Firmus Energy: £1,475 (no change to the regulated tariff from 1 July …

02 June 2023

Decision published on Regulatory Instructions and Guidance for gas distribution network operators

… Annual Cost Reporting Templates: Evolve version Firmus Energy version Phoenix Energy version The publication of our decision follows a … three responses which are available below:  Evolve Firmus Energy Phoenix Energy Copies of all documents will be made …

02 May 2024

Utility Regulator publishes documents on ten towns consultation

… to amend the timetable for the relinquishing of firmus energy’s supply exclusivity in the ten towns area. The first … a Gas Notice which sets out the proposed changes to firmus energy’s license to supply gas to the ten towns area. The … be found below. 1. Ballymena Borough Council 2. Bord Gais Energy 3. CBI 4. Consumer Council for Northern Ireland 5. …

23 December 2010

Power NI price control decision paper published

… the consultation and these can be viewed below: *  Bryson Energy *  Consumer Council Northern Ireland *  Energy Savings Trust *  National Energy Action *  NI environment link * Power NI *  Viridian …

25 October 2011

GD17 Responses

… responses were received and can be viewed below: • firmus energy (Distribution) Limited • Phoenix Natural Gas Ltd • SGN … Ireland • Manufacturing Northern Ireland • National Energy Action Northern Ireland • NI Natural Gas Association • … • SSE Airtricity Gas Supply Northern Ireland • Major Energy Users’ Council One response was treated as …

Notice of Confirmation of a Provisional Order and associated Notice of Reasons

… Order made in respect of Project Plug Ltd t/a Click Energy (“Click Energy”).  The Provisional Order concerned Click Energy’s failure to meet its relevant requirement, under …

06 September 2019

Utility Regulator comments on SSE Airtricity Gas Supply’s regulated tariff increase

… for this increase is the extremely high global wholesale energy costs. As wholesale energy costs makes up around 74% of the average consumer … support to those struggling with the impact of high energy bills. “Help is available if you are struggling with …

01 June 2022

Latest Utility Regulator newsletter published

… A highlight was co-hosting our seventh annual joint Energy Forum with the Energy Institute on 5 June.  We welcomed energy leaders, policymakers, consumer bodies, academics and …

01 July 2025

Utility Regulator comments on SSE Airtricity Gas Supply’s regulated tariff increase

… 2022. “The table below shows a comparison of regulated energy prices between the GB price cap and regulated energy prices in Greater Belfast and Western areas:   GB gas … “I would encourage anyone worried about paying for their energy bill to contact their supplier as soon as possible. …

04 March 2022

Utility Regulator concludes review of regulated electricity and gas tariffs

… tariffs for Power NI, SSE Airtricity Gas Supply and Firmus Energy. The changes to the regulated tariffs will come into … Gas Supply (Greater Belfast and Western areas) and Firmus Energy (Ten Towns area).  “Following our analysis we have … £94 per year. As announced on 4 September 2025, Firmus Energy’s regulated tariff will decrease by 7.86%, or around …

05 September 2025

NISEP Schemes published

… 2021/2022. This document provides details on the range of energy efficiency schemes, funded through NISEP, that are … The Northern Ireland Housing Executive manages the Energy Advice Line and they provide advice on all energy efficiency schemes available in Northern Ireland. …

18 May 2021

Codes of Practice

… and (with the exception of the Code of Practice on Energy Efficiency) comply with the minimum standards  which … what actions they need to take to help all domestic energy customers cope with energy bills and avoid and/or manage debt.   Provision of …

Electricity licences

… Supply Licences   AES Ballylumford Limited Bord Gais Energy Limited Budget Energy Limited Click Energy Electric Ireland (ESBIE NI Ltd) Electricity Supply …

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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