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2052 results

Draft Consumer Protection Strategy

… Action Plan and has been expanded to cover all domestic energy and water consumers.  Our aim is to develop a strategy which will protect all regulated energy and water consumers with a particular focus on … to say and encourage responses from stakeholders in the energy and water industries and consumer, community and …

11 March 2015

Utility Regulator consults on CAG single approach to gas quality

… Arrangements for Gas (CAG) Project the Commission for Energy Regulation and the Utility Regulator (the Regulatory … Gáis Networks submitted a report to the Commission for Energy Regulation on the issue of gas quality in the Republic … should be sent to Robert O’Rourke in the Commission for Energy Regulation by e-mail to rorourke@cer.ie or by post to: …

20 June 2008

SONI'S Transmission Development Plan Consultation Responses

… NIRIG (PDF 598 KB) MEL Mutual Energy (PDF 203 KB) SSE Electricity (PDF 206 KB) Sinead … Consultation Responses … NIRIG (PDF 598 KB) MEL Mutual Energy (PDF 203 KB) SSE Electricity (PDF 206 KB) Sinead …

08 June 2020

Responses to Seasonal Multiplier Factors Consultation

… Response from GNI (UK). (PDF 469 KB) Response from firmus energy (PDF 346 KB) Response from GMO NI (PDF 805 KB) … Response from GNI (UK). (PDF 469 KB) Response from firmus energy (PDF 346 KB) Response from GMO NI (PDF 805 KB) …

21 May 2019

Tariff reviews commenced for regulated electricity and gas suppliers

… Gas Supply (Greater Belfast and West areas) and Firmus Energy (Ten Towns area), and the electricity prices for Power … Gas Supply (Greater Belfast and West areas) and Firmus Energy (Ten Towns area), and the electricity prices for Power … the regulated tariffs of SSE Airtricity Gas Supply, Firmus Energy and Power NI. … … Tariff reviews commenced for …

07 August 2025

2010-11 Forward Work Plan Published

… competition in wholesale and retail sectors; - harmonising energy markets and use of infrastructure; and - evolving our … Disability Action DRD Eirgrid Endesa Ireland ESB Firmus Energy Irish Wind Energy Association NIE Plc NI Water Phoenix Natural Gas …

31 March 2010

Networks

… Premier Transmission Limited which is part of the Mutual Energy Ltd. group of companies. BGTP (Belfast Gas … Transmission Limited (BGTL) which is part of the Mutual Energy Ltd. group of companies. NWP (North West Pipeline) is … Ten Towns distribution licensed area - operated by Kinecx Energy (previously firmus energy (Distribution) Limited …

G2W Licence Decision Paper and Granted Licences

… G2W Licence Decision Paper (PDF 308 KB) Northern Ireland Energy Holdings Limited HP Licence Grant (PDF 792 KB) Scotia … … G2W Licence Decision Paper (PDF 308 KB) Northern Ireland Energy Holdings Limited HP Licence Grant (PDF 792 KB) Scotia …

11 February 2015

Latest Utility Regulator newsletter published

… roundtable discussion on Navigating Northern Ireland’s Energy Transition. We were delighted to host Collaboration … of the upcoming report: ‘The Flexibility Challenge in the Energy Sector.’ Our interim Director of Networks and Energy Futures, Brian Mulhern, was pleased to attend NI …

02 June 2025

What we do to protect you

… or gas consumer, you are protected by standards that your energy supplier must follow. These standards are set by the … customer service experience when engaging with their energy providers. This includes specific requirements to protect consumers in vulnerable circumstances.   Your energy supplier is legally required to meet these …

Supply

… The term  “retail” is used to refer to the part of the energy market that “supplies” customers. Electricity and gas … for vulnerable consumers) Codes of practice Retail Energy Market Monitoring (REMM) and market information Supply … … The term  “retail” is used to refer to the part of the energy market that “supplies” customers. Electricity and gas …

Utility Regulator announces appointment of new chief executive

… government.  Between 2004 and 2010 she was director of energy policy at the Department of Enterprise, Trade and … role in the development of the NI Executive’s Strategic Energy Framework.” Jenny Pyper said: “I am very pleased to be … with stakeholders to address key challenges across the energy and water sectors and to build on the Utility …

04 July 2013

Investigations and enforcement

… or requirements, we have a number of powers under energy and water legislation to take enforcement action … conditions or other obligations. Provisional Orders EP NI Energy - 24 September 2025 Closed investigations Electric Ireland – October 2020 Click Energy - September 2019 SSE Airtricity - August 2019 Click …

Supply

… The term “retail” is used to refer to the part of the energy market that “supplies” customers. Electricity and gas … vulnerable consumers)       Codes of practice       Retail Energy Market Monitoring (REMM)        Market information … … The term “retail” is used to refer to the part of the energy market that “supplies” customers. Electricity and gas …

Gas distribution networks price control (GD17) for the period 2017-2022 published

… control for Phoenix Natural Gas Limited (PNGL), firmus energy (Distribution) Limited and SGN Natural Gas Limited (1) … but domestic bills will also reduce. • In the firmus energy distribution area, domestic bills will fall by £16 per … responses were received and can be viewed below: • firmus energy (Distribution) Limited • Phoenix Natural Gas Ltd • SGN …

15 September 2016

Consumer Protection Strategy decision paper launched

… Strategy – a longer term commitment to protect domestic energy and water consumers in Northern Ireland. This decision … plan that will deliver real and positive change for energy and water consumers.  “The electricity market in … on that good work to achieve a more consumer friendly energy market. “Some of the initiatives are aimed at …

12 February 2016

Consultation launched on the next gas distribution price control (GD23)

… gas distribution network (GDN) operators - firmus energy (Distribution) Limited, Phoenix Natural Gas Limited … in the context of the Department for the Economy's new Energy Strategy.  Our key price control proposals include: … their GD23 Business Plans. This would be £17 in the firmus energy area, £25 in the Phoenix Natural Gas area and £47 in …

09 March 2022

Utility Regulator's back billing decision welcomed by the Consumer Council

… Under the new rules, which go live on 1 October 2020, energy companies may only back date consumers 13 months for … request payment to settle outstanding amounts for previous energy use. Michael Legg, Head of Energy Policy at The Consumer Council, said: “We welcome the …

29 September 2020

SEMO Price Control 2009-10 Decision Paper Published

… there were the following Respondees: Airtricity ESB NIE Energy (Supply) SEMO Viridian IWEA NIE Energy PPB Endesa This Decision Paper by the Regulatory … there were the following Respondees: Airtricity ESB NIE Energy (Supply) SEMO Viridian IWEA NIE Energy PPB Endesa This …

28 August 2009

Gas Network Extension to East Down

… gas provides an affordable, cleaner and convenient form of energy. “Following the announcement earlier this year of the … over £58 million, it is also a welcome investment in our energy infrastructure and should drive and support … responses were received and can be viewed below: • Firmus Energy (Distribution) Limited • Consumer Council for Northern …

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Great Victoria Street
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BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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