Opening of formal investigation in respect of EP Ballylumford
3580 results
The Northern Ireland Authority for Energy Regulation (NIAER) appoints new Chief Executive
… and telecommunications policy. Leaving the Civil Service he joined McKinsey & Company, the strategic … for failure to meet acceptable standards of customer service. Mr Osborne moved to Brussels in 2004, where he has … the Authority, is based in Belfast and currently has 26 members of staff, with an annual budget of £3m. The …
NIED Workshop 28 July 2015
… KB) NIED_Industry_Meeting_Agenda_for_28th_July (PDF 26 KB) … KB) NIED_Industry_Meeting_Agenda_for_28th_July (PDF 26 KB) …
Tariffs 06-07
… PSO Charges 06-07 (Word 54 KB) 07/07 Tariffs (Supply) (PDF 26 KB) T&D UoS 06-07 (PDF 323 KB) SSS 06-07 Tariff (Word 30 … PSO Charges 06-07 (Word 54 KB) 07/07 Tariffs (Supply) (PDF 26 KB) T&D UoS 06-07 (PDF 323 KB) SSS 06-07 Tariff (Word 30 …
Final decision on transmission system operator certification
… final decision, as made by the SEM Committee on 26 June 2014 that the companies should be certified. NIE TSO … and decision and as such the companies are certified from 26 June 2014. … final decision, as made by the SEM Committee on 26 June 2014 that the companies should be certified. NIE TSO …
UR final position on DSU market participation and relevant stakeholder letters
Consumer engagement
… on prices, investment priorities and targeted outcomes our service providers are expected to deliver. Consumer … consumer groups state a different willingness to pay for service improvements. Any lessons learnt will be built into … on prices, investment priorities and targeted outcomes our service providers are expected to deliver. Consumer …
Overall Standards of Performance for Gas
… consultation by the Authority on guaranteed standards of service dated 25 October 2013, details of the overall … be found here. These were also outlined in the Guaranteed Service Standards in Gas: Final Proposals Paper. 3. These … suppliers, through the setting of benchmarks for levels of service as ought to be achieved by gas companies in Northern …
Notice and consultation on new digitalisation licence conditions for SONI and NIE Networks
… proposed new licence conditions by 5.00pm on Tuesday 26 November 2024 Written feedback can be submitted to: … proposed new licence conditions by 5.00pm on Tuesday 26 November 2024 Written feedback can be submitted to: …
Utility Regulator comments on Firmus Energy’s regulated gas tariff increase
… the consumer protection section of the Utility Regulator’s website www.uregni.gov.uk . The Consumer Council’s website … advice, including Advice NI, Money and Pensions Service and Christians Against Poverty . There is also more … for natural gas customers from the new www.naturalgasni.com website. A briefing paper on the tariff change has been …
UR Decision - SONI C25 Extension Request for the Dromore Synchronous Condenser at Western Grid Services Limited (MIC = 6 MW: Inertia 2100 MWs).
Fuel Mix Disclosure 2022
Responses to SONI Price control 2010-2015 consultation
… KB) SONI Price Control 2010-2015 - CCNI Response (PDF 26 KB) SONI Price Control 2010-2015 - Endesa Ireland Response … KB) SONI Price Control 2010-2015 - CCNI Response (PDF 26 KB) SONI Price Control 2010-2015 - Endesa Ireland Response …
Code of Practice on Complaint Handling Procedure
… access to make a complaint if you are dissatisfied by any service they have provided. How do I make a complaint? Each … on their complaints handling procedure (available on their website or they will provide you with a copy if you ask). … they found they had not delivered an appropriate level of service to you) they will offer one or more of the following …
Utility Regulator targets £91million savings for NI Water
… the investment programme, the expected improvements in service and the level of efficiency the company is expected … received to the draft determination can be found on the website within publications - water and sewerage. … received to the draft determination can be found on the website within publications - water and sewerage. …
Draft Forward Work Programme 2025/2026 - stakeholder workshop reminder
… 2025 . The consultation on the Draft FWP closes on 26 February 2025 . … 2025 . The consultation on the Draft FWP closes on 26 February 2025 . …
Updates to the Marketing Code of Practice for Business Customers
… extended from 6 months to 2 years. The current Section 6 ‘Website/Telephone’ has been split into separate sections to deal with inbound telephone marketing and sales and website marketing and sales separately. Both these changes … extended from 6 months to 2 years. The current Section 6 ‘Website/Telephone’ has been split into separate sections to …
Consultation on licence modifications to energy suppliers’ licenses in line with the Utility Regulator's Decision paper on Energy Supplier Customer Service Levels.
… Regulator's Decision paper on Energy Supplier Customer Service Levels. … line with UR’s Decision paper on Energy Supplier Customer Service Levels. The relevant notices are being published for … Regulator's Decision paper on Energy Supplier Customer Service Levels. …
Exit Review Call for Evidence Responses
… 2016-05-26_Exit_review_-_call_for_evidence_ESB (PDF 406 KB) 2016-05-26_Go_Power_-_Response_to_Exit_Review (PDF 799 KB) … 2016-05-26_Exit_review_-_call_for_evidence_ESB (PDF 406 KB) 2016-05-26_Go_Power_-_Response_to_Exit_Review (PDF 799 KB) …
The Energy Price Guarantee Scheme and what it means for Northern Ireland’s regulated energy tariffs
… specific to gas and electricity and can be found on our website. Further information on the EPG support in Great … found on the Department for Energy Security and Net Zero's website. … specific to gas and electricity and can be found on our website. Further information on the EPG support in Great …