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2833 results

Domestic consumers urged to avail of debt support offered by energy suppliers

… a month on electricity in 2022, compared to 13% in 2021. For gas, the increase was greater, with 48% of consumers … consumers that have gone without other essentials to pay for their energy at least once in the previous year has almost tripled between 2021 and 2022. For electricity, it increased from 4% in 2021 to 11% in 2022 …

17 May 2023

Utility Regulator publishes Non-Domestic Tracker Survey

… were significant falls in consumer satisfaction levels for both electricity and gas suppliers. Only 33% of … Protection explains further: “These are challenging times for the businesses of Northern Ireland and this has been … and remedy, any gaps in the existing regulatory framework for non-domestic consumers.” Our infographic summarises the …

30 May 2023

Stakeholder event - SONI Evaluative Performance Framework: Annual Performance Report 2022/2023

… and any other logistics in advance of the meeting.    Call for feedback – reminder of deadline for responses We recently published a  call for feedback on  SONI’s Annual Performance Report for … and any other logistics in advance of the meeting.    Call for feedback – reminder of deadline for responses We recently …

06 February 2024

HR and Payroll Officer

… additional 12 public and privilege days. The closing date for applying is: 2:00pm, Friday 5 July,  with interviews … additional 12 public and privilege days. The closing date for applying is: 2:00pm, Friday 5 July,  with interviews …

SONI Evaluative Performance Framework: stakeholder event and reminder of 'call for feedback'

… Framework: stakeholder event and reminder of 'call for feedback' … and any other logistics in advance of the meeting.   Call for feedback – reminder of deadline for responses We recently published a  call for feedback on  … Framework: stakeholder event and reminder of 'call for feedback' …

13 March 2025

Review of Electricity Guaranteed Standards of Service and Overall Standards of Performance

… supply companies and also to update the existing GSS/OSP for the distribution company. The introduction of this reviewed regime, for both electricity distribution and supply, will enhance … Act 2018.   As stated in the GDPR Privacy Statement for consumers and stakeholders, any personal data contained …

10 August 2023

Utility Regulator publishes Corporate Strategy 2009-14

02 April 2009

Project Plan Updates

… section of this website or via http://www.semcommittee.com   Following the decision on the High Level Design, the … section of this website or via http://www.semcommittee.com   Following the decision on the High Level Design, the …

Consultation launched on review of the Consumer Protection Strategy

15 October 2018

Fifth Update on ESBCS/NIEES Hedging and Tariff Timetable Update

… 100819 Fifth Hedging Update for Website 2 (PDF 149 KB) …

24 September 2010

RP5 licence modifications decision paper

16 June 2017

Network cost allocation research conclusions published

05 August 2014

Fuel Mix disclosure report published

… This paper sets out the fuel-mix and CO2 emissions figures for Northern Ireland the 2018 calendar year …

19 September 2019

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