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The Northern Ireland Authority for Energy Regulation (NIAER) appoints new Chief Executive

… levels. Drawing the road-map towards a sustainable economy is a key task for this generation of policy-makers, and … the Authority, is based in Belfast and currently has 26 members of staff, with an annual budget of £3m. The … the Authority, is based in Belfast and currently has 26 members of staff, with an annual budget of £3m. The …

03 April 2006

Switching energy suppliers

… and cancel the switch after signing your contract, this is known as the ‘cooling off period’. The switch should be … will also have a full set of Terms and Conditions on their website.   Who should I talk to if I think that I have been … will also have a full set of Terms and Conditions on their website.   Who should I talk to if I think that I have been …

Presentations and Q&A List from Biomethane Industry Updates

… how to respond to it, can be accessed directly on the DfE website: … how to respond to it, can be accessed directly on the DfE website: …

28 April 2021

NIAER publishes Security of Supply Paper

… (on request). The document can be downloaded from this web-site by clicking HERE Alternatively a printed copy can be … (on request). The document can be downloaded from this web-site by clicking HERE Alternatively a printed copy can be …

19 May 2005

NIAER publishes Security of Supply Paper

… (on request). The document can be downloaded from this web-site by clicking HERE Alternatively a printed copy can be … (on request). The document can be downloaded from this web-site by clicking HERE Alternatively a printed copy can be …

19 May 2005

Storm Éowyn complaints and compensation - Frequently Asked Questions

… to NIE Networks. NIE Networks have advised that there is an exemption to compensation arrangements in the case of … Further information on this is available here on our website.  The dispute process is set out in our policy which … Information on how to do this is available on their website:  Contact us to make a complaint | Northern Ireland …

10 March 2025

RP5 Competition Commission referral

… for 20-30% of electricity bills.  Given that this business is a natural monopoly, the Utility Regulator sets price … about the CMA and what the new organisation does on their website .  … RP5 Competition Commission referral … On 30 … about the CMA and what the new organisation does on their website .  … … RP5 Competition Commission referral …

Domestic consumers urged to avail of special support services offered by energy and water companies

… their register.” Further information on the care registers is available within the consumer information section on our website .   NI Water are encouraging customers to sign up to … available within the consumer information section on our website .   NI Water are encouraging customers to sign up to …

18 August 2023

Utility Regulator comments on decrease to Firmus Energy’s regulated gas tariff

… will reduce by 15.6%, or £213 per year. This reduction is primarily driven by the steady fall in wholesale energy … villages in the surrounding area.  The Consumer Council’s website has energy advice for consumers and also provides an … for natural gas customers from the  www.naturalgasni.com website. … Utility Regulator comments on decrease to …

06 March 2024

Protection for consumers during energy decarbonisation: summary of stakeholder feedback published

… in the document we are now publishing. The feedback is grouped under 14 areas of focus, which includes: All … from this research can be found on the Consumer Council's website .     … Protection for consumers during energy … from this research can be found on the Consumer Council's website .     … Today we publish feedback from the Call for …

26 March 2024

PC13 Final Determination and Technical Annexes

… PC13 Final Determination (PDF 1.9 MB) final mod for WEB-SITE - PC13 FD (PDF 1.6 MB) ANNEX A - Special Factors - … … PC13 Final Determination (PDF 1.9 MB) final mod for WEB-SITE - PC13 FD (PDF 1.6 MB) ANNEX A - Special Factors - …

14 December 2012

Utility Regulator Publishes Joint Licence Public Notice

… have been submitted. 4 The purpose of this public notice is to bring to the attention of persons likely to be affected … can be obtained in electronic form from the Authority’s website by clicking on the relevant name AES Kilroot … can be obtained in electronic form from the Authority’s website by clicking on the relevant name AES Kilroot …

28 September 2007

Analysts – Networks and Retail

… information on the Utility Regulator can be found on our website . The Utility Regulator is an Equal Opportunities Employer. A full pack can be … information on the Utility Regulator can be found on our website . The Utility Regulator is an Equal Opportunities …

NIAER and CER Publish Single Electricity Market Proposals for the Island of Ireland

… their electricity on a daily basis; this type of market is termed a gross mandatory pool. This is itself a … proposals are published on the All Island Project website For further information please contact: Commission … proposals are published on the All Island Project website For further information please contact: Commission …

31 March 2005

Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published.

… Retail Energy Market Monitoring (QREMM) Report for Q2 2022 is the latest of a series of Utility Regulator reports that … QREMM reports may also be delayed and we will keep the website updated accordingly.. Highlights from the Q2 2022 … QREMM reports may also be delayed and we will keep the website updated accordingly.. Highlights from the Q2 2022 …

26 September 2022

Code of Practice on Complaint Handling Procedure

… on their complaints handling procedure (available on their website or they will provide you with a copy if you ask). … my complaint? If you are unhappy with how your complaint is being handled by your supplier or your issue is still … on their complaints handling procedure (available on their website or they will provide you with a copy if you ask). …

Utility Regulator welcomes decrease to energy bills

… standard tariff.  Colin Broomfield continued:  “While this is good news for consumers, we recognise that many households … Omagh, Dungannon and Strabane.  The Consumer Council’s website has energy advice for consumers and also provides an … for natural gas customers from the  www.naturalgasni.com website. … Utility Regulator welcomes decrease to energy …

01 March 2024

Utility Regulator comments on SSE Airtricity Gas Supply’s regulated tariff increase

… and price movements within the market. Regrettably, it is highly likely that a further increase to tariffs will be … . The Consumer Council’s website has energy advice for consumers during these … for natural gas customers from the new www.naturalgasni.com website. … Utility Regulator comments on SSE Airtricity …

04 March 2022

Utility Regulator introduces Energy Regulatory Letters

… issued directly to licensees as well as published on our website. They will also be individually numbered and … issued directly to licensees as well as published on our website. They will also be individually numbered and …

25 June 2012

Utility Regulator publishes Corporate Strategy 2009-14

… development. The publication can be viewed on this website or alternatively a paper copy can be obtained from … development. The publication can be viewed on this website or alternatively a paper copy can be obtained from …

02 April 2009

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Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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