… This Code ensures your electricity and gas supplier offer a free and fair complaints process which you can easily access … complaint by. You can make a complaint to your supplier in a format that suits you. This can be via a letter, email, … my complaint? If you are unhappy with how your complaint is being handled by your supplier or your issue is still …
… operators will have to run their businesses and invest in the gas network. The draft determination also considers … consultation should be received no later than noon on 26 May 2022. Responses should be e-mailed to … that, under the Freedom of Information Act 2000, there is a statutory Code of Practice with which public authorities …
… to consider and have regard to the modifications proposed in the Commission’s report and to make such modifications as … (“the public interest detriments”). My present intention is to largely accept the Commission’s proposed modifications. … Order 1992 are available from HMSO bookshops, price £26. {ISBN 0337112436} 2. Comments on the report should be …
… Retail Energy Market Monitoring (QREMM) Report for Q3 2025 is the latest in a series of Utility Regulator reports that provide a range … lower than the UK (36.2 p/kWh) but higher than Ireland (26.4 p/kWh) and the EU median (22.7 p/kWh). For Large and … Market Monitoring (QREMM) Report for Q3 2025 is the latest in a series of Utility Regulator reports that provide a range …
… and interested parties. The stakeholder session is planned for Tuesday 7 December, 2.00pm - 4.00pm at our office. We invited those interested in attending this session to confirm their attendance to us … by Wednesday 1 December, we will cancel the event. In that scenario relevant officials from the Utility …
… Retail Energy Market Monitoring (QREMM) Report for Q1 2025 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … Market Monitoring (QREMM) Report for Q1 2025 is the latest in a series of Utility Regulator reports that provide a range …
… system during the storms, and the effectiveness of NIE in restoring supplies and communicating with customers … For a period of around 48 hours from the evening of Monday 26 February 2001, parts of Northern Ireland experienced … more than 72 hours had passed. The purpose of this report is to review the actions NIE took (or did not take) before, …
… Our focus During the Covid-19 pandemic our focus is on protecting the interests of consumers, particularly the … that we had taken on 20 March and now provide an update. In providing this update we are mindful that the full impact … 2020 we sent an information request to licensees . On 26 March 2020 we established a working group with the …
… Saving energy in my home … efficiently, and information on renewables . Energy advice is also available on the NI Direct government website . The … You can also contact NI Energy Advice who offer free independent and impartial energy advice, including … (NISEP) provides help to install energy saving measures in your home. This can include energy-efficient boilers, …
… Your energy supplier is leaving the market … details of your new supplier and tariff and how to get in touch with your new supplier. Further materials such as … the tariff will be communicated to you directly. You are free to switch supplier following this transfer should you …
… Your energy supplier is leaving the market … details of your new supplier and tariff and how to get in touch with your new supplier. Further materials such as … the tariff will be communicated to you directly. You are free to switch supplier following this transfer should you …
… In August 2025, the Utility Regulator commenced a review of … addition, there are a number of agencies who can provide free and independent advice to households, including Advice … Northern Ireland. A briefing paper on the tariff review is available here . Further information: Media contact: …
… on the Regulator’s proposals, which were published in April 2012. A separate public consultation was also … during the RP4 period. “Overall, our final determination is a balanced outcome. We want to make sure that electricity … million (five years equivalent) which has increased by 26% from our draft determination. We have also put special …
… would be calculated. This methodology will take effect in the financial year running April 2012 to March 2013. A … would be calculated. This methodology will take effect in the financial year running April 2012 to March 2013. A …
… consistently opposed the fitting of FGD to Kilroot which is a relatively inefficient and dirty power station. It opposed the granting of planning permission at the PAC in August and in its submission to DETI outlined its case for not granting … It opposed the granting of planning permission at the PAC in August and in its submission to DETI outlined its case for …
… Our Board is made up of a non-executive Chair, five non-executive … members and the Chief Executive. The Board is responsible for the overall strategic direction of the … Our Board is made up of a non-executive Chair, five non-executive … members and the Chief Executive. The Board is responsible for the overall strategic direction of the …
… Ltd (hereinafter referred to as the “Licensee”). It is proposed that the modifications will become effective on … vehicles which are entirely financed by debt. In June 2003 the Moyle electricity interconnector was … this site by clicking HERE or a paper copy can be obtained free of charge from Mr Eamon Corrigan at OFREG, Brookmount …
… 43% of consumers spent over £100 a month on electricity in 2022, compared to 13% in 2021. For gas, the increase was … the historic average. “I would encourage any customer that is struggling to pay their energy bill, or is in debt, to … save money. The NI Energy advice line also offers free comprehensive advice on saving energy in the home and …
… was to act as the sole purchaser of all electricity traded in Northern Ireland and the monopoly seller of all traded … of the electricity market. Starting in 1999, 26% of customers had the right to choose their own supplier. … BST, the lower will be prices for all customers. The PPB is required to set the BST at the lowest level possible. The …
… that it will be reducing its regulated gas tariff in the Greater Belfast area by 18.7% from the 1 April 2020. … SSE Airtricity Gas Supply’s reduction of 18.7%, which is great news for their domestic and small business customers [i] in the Greater Belfast area. The key driver for this tariff …