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Board Secretariat Manager

… companies to account for providing the very best levels of service and price for consumers both now and in the future.  … Team to deliver a high‑performing, values‑driven service. The postholder plays a central role in corporate … benefits including hybrid working, Northern Ireland Civil Service pension arrangements and 25 days annual leave (rising …

Draft corporate strategy 2014-19 and FWP 2014-15 published

… requested otherwise, we will publish responses on our website when we finalise the corporate strategy forward work … requested otherwise, we will publish responses on our website when we finalise the corporate strategy forward work …

20 December 2013

Land Bank Project - Timetable Update

… market for use. In August we published an update on our website giving stakeholders details of the agent that will be … market for use. In August we published an update on our website giving stakeholders details of the agent that will be …

04 October 2011

PPB Price Control 2009-12 Consultation

03 June 2009

Final Determination for NIE Network’s planned digital and IT investment for the RP6 price control extension year

15 May 2024

Moyle Interconnector access rules approval published

… Interconnector.  These documents are available on CER’s website -  www.cer.ie For further information on the East … Interconnector.  These documents are available on CER’s website -  www.cer.ie For further information on the East …

25 July 2014

Approval of the amended Ireland-United Kingdom (IU) TSOs’ Proposal for a Common Capacity Calculation Methodology

… with Article 10 of Commission Regulation (EU) 2016/1719 of 26 September 2016, establishing a guideline on Forward … with Article 10 of Commission Regulation (EU) 2016/1719 of 26 September 2016, establishing a guideline on Forward …

09 April 2020

Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published

… slightly below Ireland (18.0 p/kWh) and below the UK (26.5 p/kWh). In the gas sector, for semester 2 (July – … slightly below Ireland (18.0 p/kWh) and below the UK (26.5 p/kWh). In the gas sector, for semester 2 (July – …

06 September 2024

NIAUR consults on acquisition of gas transmission company, Phoenix Natural Gas Limited, by NIEH

… requested otherwise, responses may be published on our website. Respondents should therefore clearly mark any part … requested otherwise, responses may be published on our website. Respondents should therefore clearly mark any part …

27 June 2007

Launch of the 2024 Domestic Consumer Insight Tracker survey results

30 June 2025

PPB Price Control Consultation - May 2019 to September 2023

… rebated to or collected from customers via the NI Public Service Obligation (PSO) levy. The costs of running PPB under … rebated to or collected from customers via the NI Public Service Obligation (PSO) levy. The costs of running PPB under …

26 September 2018

SONI price control licence modifications

… owned by Eirgrid plc and the requirement for other system service charges to be included in charging statements. The … owned by Eirgrid plc and the requirement for other system service charges to be included in charging statements. The …

11 September 2012

Utility Regulator welcomes the start of competition in the domestic electricity market

… and ensuring all suppliers provide a quality standard of service.  “Airtricity’s entry into the market shows the … and ensuring all suppliers provide a quality standard of service.  “Airtricity’s entry into the market shows the …

25 May 2010

Revocation of Open Electric's electricity supply licence and appointment of a supplier of last resort

10 January 2017

UR launches gas to the west licence application process

… can be found in the gas to the west section of the UR website. All applications and correspondence relating to the … can be found in the gas to the west section of the UR website. All applications and correspondence relating to the …

06 February 2014

Decision on SONI governance licence modifications published

… The modifications are due to come into effect on 26 October 2022. Once they are in force, the modifications … The modifications are due to come into effect on 26 October 2022. Once they are in force, the modifications …

30 August 2022

Supplier open letter from CEO ref Call Centre Issues

14 March 2023

Codes of Practice

… with stakeholders:   Code of Practice on Customer Service    The Code of Practice on Customer Service is designed to ensure that              domestic consumers receive a timely and positive customer service                  experience when engaging with their …

Utility Regulator comments on firmus energy tariff decrease

… that consumer bills reflect the costs of providing the service, and we said we would act quickly should falling … NI, Christians Against Poverty and Money and Pensions Service’s MoneyHelper.” A briefing paper  has also been … that consumer bills reflect the costs of providing the service, and we said we would act quickly should falling …

05 December 2022

OFREG Consults on Forward Work Programme for 07/08

… Draft Forward Work Plan can be accessed directly on this website or alternatively a paper copy can be obtained from … Draft Forward Work Plan can be accessed directly on this website or alternatively a paper copy can be obtained from …

12 December 2006

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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