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New mandatory Code of Practice for Consumers in Vulnerable Circumstances published

… The overall aim of the Best Practice Framework programme is to establish best practice principles and measures which electricity, gas … The overall aim of the Best Practice Framework programme is to establish best practice principles and measures which …

28 March 2024

OFREG invites views on its approach to fulfilling its statutory gas duties

… OFREG invites views on its approach to fulfilling its statutory gas duties … major change and development. The purpose of this paper is to clarify Ofreg’s view of how it can best discharge its statutory duties on gas. The paper focuses … OFREG invites views on its approach to fulfilling its statutory gas duties …

25 July 2006

Utility Regulator publishes increase to domestic electricity switching capacity

… Utility Regulator publishes increase to domestic electricity switching capacity … (churn capacity) per month from the current limit of 7,500 to 10,000 (from 1st December 2011).  The previous capacity … capacity is related to the system capacity currently in place for month-end bill processing and the increase in the …

01 December 2011

Utility Regulator publishes increase to domestic electricity switching capacity

… Utility Regulator publishes increase to domestic electricity switching capacity … (churn capacity) per month from the current limit of 7,500 to 10,000 (from 1st December 2011).  The previous capacity … capacity is related to the system capacity currently in place for month-end bill processing and the increase in the …

01 December 2011

Utility Regulator publishes increase to domestic electricity switching capacity

… Utility Regulator publishes increase to domestic electricity switching capacity … (churn capacity) per month from the current limit of 7,500 to 10,000 (from 1st December 2011).  The previous capacity … capacity is related to the system capacity currently in place for month-end bill processing and the increase in the …

21 October 2010

NIAUR consults on modifications to Phoenix Conveyance Licence

… NIAUR consults on modifications to Phoenix Conveyance Licence … Pursuant to Article 14(3) of the Gas (Northern Ireland) Order 1996 as … for Utility Regulation (the ‘Authority’) proposes to make modifications to Part 2; Condition 2.3; Conveyance … agreement. The effect of the proposed modifications is to place the Licensee on a sustainable long-term financial …

28 June 2007

Domestic energy consumer guide launched

… electricity or gas supply? Have you always been meaning to find out more about switching your electricity supplier? … pay for your electricity or gas bill, to suit your needs best. If you have a complaint about an energy supplier, the … your supplier and making decisions that suit your needs best.” The Energy Consumer Guide was prepared in conjunction …

12 February 2019

Energy Regulator responds to Phoenix price increase

… Energy Regulator responds to Phoenix price increase … Responding to the price increase announced by Phoenix Natural Gas and … increase in the underlying costs at which Phoenix are able to buy gas for use in Northern Ireland. It is solely the rise in … Energy Regulator responds to Phoenix price increase …

22 September 2005

Utility Regulator launches 2011-12 Annual Report

… infrastructures need continual investment, therefore, to protect consumers, we must also ensure there is efficient … NIE’s RP5 and NI Water’s PC13.  “Systems are now in place to allow unlimited switching for both electricity and … both these markets to ensure they continue to work in the best interests of consumers. “During 2011-12, NI Water made …

11 October 2012

Utility Regulator consults on extension to the gas supply licence held by Go Power

… Utility Regulator consults on extension to the gas supply licence held by Go Power … The proposal is to extend the licence to include the Gas to the West Area.  This extension will allow the licensee an … Utility Regulator consults on extension to the gas supply licence held by Go Power …

18 December 2015

Licences Released to bring Gas to new areas in Northern Ireland

… Licences Released to bring Gas to new areas in Northern Ireland … licences for public consultation. a) A draft licence, to Bord Gais Eireann, for the conveyance of gas in areas … North gas transmission pipelines. b)   A draft licence, to Bord Gais Eireann, for the supply of gas in the same …

15 February 2005

Utility Regulator consults on extension to the gas supply licence held by Electric Ireland

… Utility Regulator consults on extension to the gas supply licence held by Electric Ireland … Utility Regulator has today given notice  of its intention to grant an extension to the gas supply licence  held by ESB Independent Energy … Utility Regulator consults on extension to the gas supply licence held by Electric Ireland …

16 November 2016

Regulator initiates inquiry in response to business concerns on electricity bills

… Regulator initiates inquiry in response to business concerns on electricity bills … expressed by the business community and has decided to initiate an inquiry into how suppliers have communicated … to some customers. - The specific hedging arrangements in place for a business customer prior to the 1st October 2009 …

11 November 2009

NI Water ‘continues to make progress but has challenges still to meet’ says Utility Regulator

… NI Water ‘continues to make progress but has challenges still to meet’ says Utility Regulator … Performance Assessment (OPA) score - a benchmark used to compare the performance with water companies in Great … said: “As the independent economic regulator, our job is to ensure that water and sewerage consumers receive value for …

07 December 2011

The Director General of Electricity Supply implements changes to the structure for trading renewable

… Director General of Electricity Supply implements changes to the structure for trading renewable … Supply for Northern Ireland (DGES) has implemented changes to the structure for trading renewable energy in order to … Northern Ireland. You need not change your meter or put in place other special arrangements to participate. To avail of …

21 December 2002

Estates and Information Governance Manager

… The Utility Regulator is seeking to appoint a permanent:  Estates and Information Governance … and water companies to account for providing the very best levels of service and price for consumers both now and … policies and procedures and appropriate systems in place to support statutory compliance, organisational …

NIAER welcomes re-financing of Scotland to Northern Ireland gas pipeline

… NIAER welcomes re-financing of Scotland to Northern Ireland gas pipeline … Transmission Limited and the transfer of the business to a not-for-profit 100% debt financed structure. “By … to the Moyle electricity interconnector structure put in place after its re-financing in April 2003 and the Chairman …

21 March 2005

UR consults on extension to the gas supply licence held by Flogas Natural Gas Limited

… UR consults on extension to the gas supply licence held by Flogas Natural Gas Limited … Utility Regulator has today given notice of its intention to grant an extension to the gas supply licence held by Flogas Natural Gas … UR consults on extension to the gas supply licence held by Flogas Natural Gas Limited …

07 October 2015

Consultation on extension to the gas supply licence held by firmus energy (supply) Ltd

… Consultation on extension to the gas supply licence held by firmus energy (supply) Ltd … Utility Regulator has today given notice of its intention to grant an extension to the gas supply licence held by firmus Energy (Supply) … Consultation on extension to the gas supply licence held by firmus energy (supply) Ltd …

26 August 2016

Contacting us during the Covid-19 outbreak

… the period of the Covid-19 outbreak, and in and order to protect our staff and their families, most of our staff will be working from home. Should you need to contact us during this time the best way to do so is by contacting the individual staff … home. Should you need to contact us during this time the best way to do so is by contacting the individual staff …

23 March 2020

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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