Consultation on the application of exit fees in the small business energy market

21 May 2019

Today the Utility Regulator publishes a consultation on exit fees in the small business energy markets.

This consultation follows on from our final decision paper entitled 'Measures to Enhance the Operation of the Small Business Energy Market' published in September 2018.

The consultation seeks views on our stance that exit fees in small business contracts should only be permissible during a fixed term period if the contract has a fixed price for the fixed term period or has some financial or otherwise tangible benefit that justifies the inclusion on an exit fee.

Responses to this consultation should be forwarded to reach us on or before 4pm on 18 June 2019 to:

Nicola Parker
The Utility Regulator
Queens House
14 Queen Street


Copies of all documents will be made available in large print, Braille, audio cassette and a variety of relevant minority languages if required.