Consultation published on revised Disability Action Plan 2024-2029
PublishedProposed changes to our Disability Action Plan are intended to promote and deliver our commitments for the next five years.
1422 results
Consumer Energy Charter wins award at UK-wide Collaboration Networks Awards
PublishedThe Consumer Energy Charter was launched in November 2022 to provide extra support measures to households in Northern Ireland.
Extension to call for stakeholder submissions on SONI’s Forward Plan 2023-2024
PublishedWe are extending the deadline for written responses to 14 November 2023.
Latest Utility Regulator newsletter published
PublishedA short update on our work and latest news.
SONI Evaluative Performance Framework: Annual Forward Plan 2023/2024 - call for feedback and date of stakeholder workshop
PublishedWe invite you to provide feedback on SONI’s Annual Forward Plan 2023/2024. We hope to receive feedback from a range of stakeholders.
Consultation on new gas supply licence for Ceres Energy Limited
PublishedThe Utility Regulator has today given Notice of its intention to grant a new gas supply licence to Ceres Energy Limited.
Extension to call for evidence on Electricity Connection Policy Framework Review
PublishedElectricity Connection Policy Framework Review call for evidence extended to Friday 6 October.
Grant of gas supply licence to EP Commodities, a.s.
PublishedThe Utility Regulator grants new gas supply licence to EP Commodities, a.s..
Cost and Performance Report 2021-2022 for NI Water published
PublishedThis report assesses performance in the first year of the company’s fourth regulatory price control, PC21.
Guidance Note – Energy Supplier Customer Service Levels
PublishedThis Guidance Note for NI energy suppliers sets out our expectations on customer service levels across three main areas.
Utility Regulator comments following formal review of regulated energy tariffs
PublishedThe reviews were for Firmus Energy (Ten Towns area), SSE Airtricity Gas Supply (Greater Belfast and West) and Power NI.
Regulated Entitlement Information paper published
PublishedA breakdown of network related charges from 1 October 2023.
Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published
PublishedLatest report providing the latest information on the retail energy market in Northern Ireland (electricity and gas).
Decision published - Deferral of the start date of the next SONI price control
PublishedThis sets out our decision to defer the start of SONI's next price control until 1 October 2026.
Regulated entitlement values event - Tuesday 5 September
PublishedWe are hosting an event to provide information on the changes to the regulated entitlement values, which take effect from 1 October.
Domestic consumers urged to avail of special support services offered by energy and water companies
PublishedIf you are of pensionable age, chronically sick, disabled or require help for another reason, you can sign up to a company’s care register.
Latest Utility Regulator newsletter published
PublishedA short update on our work and latest news.
Reviews of regulated tariffs have commenced
PublishedThe suppliers are Power NI, Firmus Energy (Ten Towns area) and SSE Airtricity Gas Supply (for the Greater Belfast area).
Decision on Seasonal Multiplier Factors for Gas Transmission
PublishedThe decision is to maintain the current seasonal multiplier factors to be applied to gas transmission charges from October 2023.
Electricity generation licence granted to Murley Renewable Energy Limited
PublishedThe Utility Regulator today publishes its decision to grant an Electricity Generation Licence to Murley Renewable Energy Limited.