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HR Officer (Learning & Development)

… The Utility Regulator is seeking to appoint a Permanent HR Officer (Learning & … opportunity for an HR Officer who will play a vital part in our HR team, contributing to the delivery of the UR People … CIPD Associate Level and at least two years’ experience in a similar role. Proven experience of working effectively …

Regulation Analysts x 6

… recruiting for new roles that will help us play our part in delivering Government’s commitment to achieve net zero … energy and water consumers and support Government in delivering a low carbon future. The Utility Regulator … There has never been a better time to join us. This is your opportunity to develop your expertise in a highly …

Legal Advisor

… energy and water consumers and support Government in delivering a low carbon future The Utility Regulator is seeking to appoint a permanent  Legal Advisor. The Utility … for a Legal Advisor that will help us play our part in delivering Government’s commitment to delivering net zero …

Regulation analysts (Retail and Networks/Wholesale)

… energy and water consumers and support government in delivering a low carbon future The Utility Regulator is seeking to appoint permanent: Regulation Analysts Retail & … A reserve list will be created from this competition in order to fill any additional analyst roles which may arise …

Receptionist (Estates, IT and Records) Officer

… energy and water consumers and support Government in delivering a low carbon future The Utility Regulator is seeking to appoint a permanent  Receptionist (Estates, IT … Criteria   A minimum of 3 years working experience in the provision of high-quality reception or front of house …

Regulatory Analysts

… energy and water consumers and support Government in delivering a low carbon future   The Utility Regulator is seeking to appoint Permanent:   Regulatory Analysts   A reserve list will be created from this competition in order to fill any additional Analyst roles which may arise …

Finance Manager (maternity cover)

… energy and water consumers and support Government in delivering a low carbon future. The Utility Regulator … energy and water consumers.    The Utility Regulator is seeking to second or appoint a fixed term: Finance Manager … of Utility Regulator’s values, aims and objectives. In return you will be joining an organisation that offers …

Northern Ireland Sustainable Energy Programme 2025/2027 documents published

… and procedures for organisations wishing to participate in NISEP 2025/2027.  All companies eligible to register with … Energy Saving Trust may request further documentation in addition, to be submitted in advance of the scheme … October 2024. The deadline for the submission of schemes is 06 December 2024.   Energy Saving Trust will provide …

03 October 2024

Storm Éowyn complaints and compensation - Frequently Asked Questions

… T he impact of Storm Éowyn in January 2025 was unprecedented and impacted many … questions about what they may or may not be entitled to in terms of compensation, or who they can speak to about … to NIE Networks. NIE Networks have advised that there is an exemption to compensation arrangements in the case of …

10 March 2025

Dealing with a caller to my home

…     What is Quick Check 101? Quick Check 101 is a scheme to help stop bogus callers. You can phone 101, … website   … Dealing with a caller to my home …     What is Quick Check 101? Quick Check 101 is a scheme to help stop …

Review of Electricity Guaranteed Standards of Service and Overall Standards of Performance

… applies only to the electricity distribution company in Northern Ireland (Northern Ireland Electricity). This … of consumer protection offered to electricity consumers in Northern Ireland. We invite comment on any or all of the … that, under the Freedom of Information Act 2000, there is a statutory Code of Practice with which public authorities …

10 August 2023

Minded to decision on proposed changes to Condition 25(1) of SONI TSO Licence and related SONI connection and use of system documents: Cross-Border Framework for Connections

… a connection to the Northern Ireland transmission system in respect of generation taking place in the Republic of Ireland.   In that sense the request … confidential, please be aware that, under the FOIA, there is a statutory Code of Practice with which public authorities …

05 December 2023

Consultation on Energy Supplier Customer Service Levels

… for domestic customers across four areas:  Consumers in vulnerable circumstances; Customer contact centre services … Guidance Note - Energy Supplier Customer Service Levels in September 2023   setting out the minimum standards … confidential, please be aware that, under the FOIA, there is a statutory Code of Practice with which public authorities …

25 March 2024

Our accreditations

… and accreditations that we have achieved.  Investors in People    We are proud to display our Invest in People Silver accreditation. This achievement is an evaluation of our journey of continuous improvement and …

Notice of decision to modify Budget Energy’s electricity supply licence

… will take effect from 11 November 2019. … Change in financial year in Budget Energy electricity supply licence. … … Notice of …

16 September 2019

Notice of decision to modify Click Energy’s electricity supply licence

… will take effect from 07 August 2020. … Change in financial year in Click Energy electricity supply licence. … … Notice of …

08 June 2020

Notice of decision to modify Evermore ES Limited electricity supply license

… will take effect from 17 February 2020. … Change in financial year in Evermore ES Limited electricity supply licence. … … Notice …

16 December 2019

Consultation on revising our Enforcement procedure and Financial penalties policy

… Procedure and Financial Penalties Policy     … The UR is publishing a consultation on revisions to our Enforcement …

28 February 2018

Draft Forward Work Programme consultation reminder

… of the consultation on our draft Forward Work programme is approaching soon … … Draft Forward Work Programme …

17 February 2020

Fuel Mix Disclosure & CO2 Emissions 2020

… This publication has been updated to rectify errors in the CO2 Emissions in Table 1 on page 13 of the original publication . Today we … Electricity Market (SEM).The material in this report is used by suppliers to provide information on their websites …

04 October 2021

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Utility Regulator Home

Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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