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3952 results

Consultation on Energy Supplier Customer Service Levels

… We are seeking stakeholder views on our proposals to improve energy supplier customer service levels for domestic customers across four areas:  Consumers in … setting out the minimum standards expected from suppliers to improve the quality-of-service domestic customers receive. …

25 March 2024

Decision published on SONI’s 2021-2030 Transmission Development Plan for Northern Ireland

… on SONI’s 2021-2030 Transmission Development Plan for Northern Ireland …   and the approval of SONI’s Transmission Development Plan for Northern Ireland (TDPNI) 2021-2030. The TDPNI is the plan … from 2021. This plan presents projects that are expected to be needed for the operation of the network in the short …

18 October 2022

Annual Retail Energy Market Monitoring report published

… new Annual Retail Energy Market Monitoring (AREMM) Report for 2020 is the latest of a series of Utility Regulator (UR) reports that … and is therefore the summation of Quarter 1 through to Quarter 4 for 2020. The AREMM report presents data … and is therefore the summation of Quarter 1 through to Quarter 4 for 2020. The AREMM report presents data …

14 October 2021

PC13 Final Determination and Technical Annexes

… PC13 Final Determination (PDF 1.9 MB) final mod for WEB-SITE - PC13 FD (PDF 1.6 MB) ANNEX A - Special Factors … K - Outputs - PC13 FD (PDF 1.2 MB) ANNEX L - Response to NI Water Consultation Views - PC13 FD (PDF 1.2 MB) ANNEX M - Advice on NI Waters Response to PC13 Draft Determination - Reckon (PDF 134 KB) ANNEX N - …

14 December 2012

SEM Modification notices

… SEM Modification Notice for Viridian Energy Supply (Energia) (PDF 375 KB) SEM Modification Notice for Tradelink Solutions (PDF 363 KB) SEM Modification Notice for Tappaghan Wind Farm (PDF 294 KB) SEM Modification Notice … SEM Modification Notice for Viridian Energy Supply (Energia) (PDF 375 KB) SEM …

04 July 2007

Project Plan Updates

… section of this website or via http://www.semcommittee.com   Following the decision on the High Level Design, the … and implementation.  This phase focuses on the work needed to ensure the new market is live by Q4 2017.  This phase will … and market participant readiness that are required to deliver the market on schedule. Quarterly Updates In order …

Condition 42 Compliance Project Definition & Discovery – Final Dt & Et Approval

09 September 2025

SONI Governance Phase III (Business Case for Change) – Final Et approval

… SONI Governance Phase III (Business Case for Change) – Final Et approval … SONI Governance Phase III (Business Case for Change) – Final Et approval … SONI Governance Phase III (Business Case for Change) – Final Et approval …

09 September 2025

Moving home

… final meter reading on the day you move out. When you move to a new property, contact the existing supplier to provide them with a meter reading and your details or you … electricity or gas bills. We have information on how to find out who your supplier is on our website. If you are a …

Direction to Power NI pursuant to Condition 14.9

… Direction to Power NI pursuant to Condition 14.9 … We have issued a direction to Power NI, in accordance with paragraph nine of Condition … 14 of the licence in respect of the supply of electricity to only those domestic customers that participate in a … a small number of Economy 7 customers (maximum 20). For more information on this, a link to the direction is …

28 November 2023

Call for Evidence - review of supply licences to facilitate retail market innovation

… Call for Evidence - review of supply licences to facilitate retail … Today we publish a Call for Evidence , which constitutes the formal commencement of our ‘Review of Supply Licences to Facilitate Retail Market Innovation’. Our review is aimed … Call for Evidence - review of supply licences to facilitate retail market innovation …

29 July 2021

Update following mid year review of Gas Transmission Tariffs

… The Utility Regulator is issuing a Notice to revise the Gas Transmission Tariff forecasts and issue a … tariff, which will result in an approximate 35% reduction for the rest of the gas year. A mid-year review of the Gas … identified a substantial over recovery. This is mainly due to the damage caused by Storm Darragh to Ballylumford Power …

18 March 2025

Consultation launched on review of the Consumer Protection Strategy

… new Consumer Protection Programme (CPP) which is due to commence in April 2019. When the CPS was launched in 2016, we made a commitment to formally review the project after two years. We … (2019-2024) there will be an identifiable CPP which is due to begin in April 2019. The CPP will be central to our new …

15 October 2018

Firmus Energy Supply draft price control determination 2023-2026

… Regulator publishes a consultation on the price control for firmus energy (Supply) Ltd 2023-2026. This document sets … 2026. This paper outlines our proposals in relation to the main areas within the firmus energy (Supply) Ltd price … note published in November 2021. Information in relation to responding to the consultation:  Your response may be made …

30 May 2022

Project Plug Ltd. trading as Click Energy determination of the Enforcement Committee

… of the Enforcement Committee dated 23rd May, in relation to a breach of a relevant requirement by Project Plug Ltd. … of the Enforcement Committee dated 23rd May, in relation to a breach of a relevant requirement by Project Plug Ltd. …

23 May 2018

Decision on Seasonal Multiplier Factors for gas transmission

… Decision on Seasonal Multiplier Factors for gas transmission … Today the Utility Regulator issues our decision to maintain the current seasonal multiplier factors to be … Network Code on Harmonised Transmission Tariff Structures for Gas (‘TAR NC’), as amended following EU Exit. Seasonal …

28 June 2024

Storm Éowyn complaints and compensation - Frequently Asked Questions

… have questions about what they may or may not be entitled to in terms of compensation, or who they can speak to about other queries or complaints relating to the storm and its impact on their electricity supply. Here … have questions about what they may or may not be entitled to in terms of compensation, or who they can speak to about …

Fuel Mix Disclosure & CO2 Emissions 2019

… mix disclosure figures and CO 2  emissions intensities for electricity suppliers licensed in Northern Ireland and … (SEM).The material in this report is used by suppliers to provide information on their websites and on customer … (SEM).The material in this report is used by suppliers to provide information on their websites and on customer …

25 September 2020

Northern Ireland gas capacity statement published

… Capacity Statement (NICS). The NICS is intended primarily for users of the gas transmission network in Northern … the ability of the Northern Ireland transmission network to meet forecast demands on the network over a ten year … the ability of the Northern Ireland transmission network to meet forecast demands on the network over a ten year …

24 September 2015

2010 Retail Tariff Timetable - information note

… The Utility Regulator and the Commission for Energy Regulation have today published a common Retail Tariff Timeline for 2010 . The document sets out the key milestones in the retail tariff setting process for the Single Electricity Market (SEM). … The Utility Regulator and the Commission for Energy Regulation have today published a common Retail …

10 May 2010

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Email: info@uregni.gov.uk

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