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Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published.

… the pricing update for semester 1: January to June 2022) is the latest of a series of Utility Regulator reports that … a range of information about the retail energy market in Northern Ireland.   The QREMM report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …

06 December 2022

Approval of the amended proposal for Day-ahead and Intraday Arrangements concerning more than one NEMO in the SEM Bidding Zone

… more than one Nominated Electricity Market Operator (NEMO) in the SEM Bidding Zone in accordance with Article 45 and 57 of Commission Regulation … be amended to recommend an arrangement to be implemented in the I-SEM. On 13 March 2018, the TSOs submitted an amended …

17 May 2018

Decision on SONI governance licence modifications published

… TSO for Northern Ireland, SONI has a critical role to play in the delivery of Northern Ireland energy policy and … fulfil this role and discharge its duties effectively, it is vital that SONI’s governance arrangements protect Northern … The modifications are due to come into effect on 26 October 2022. Once they are in force, the modifications …

30 August 2022

Northern Ireland Electricity Regulator publishes MMC Report

… to consider and have regard to the modifications proposed in the Commission’s report and to make such modifications as … (“the public interest detriments”). My present intention is to largely accept the Commission’s proposed modifications. … Order 1992 are available from HMSO bookshops, price £26. {ISBN 0337112436} 2. Comments on the report should be …

25 April 1997

Director General announces auction of Interconnector Capacity on Moyle and North /South Links

… especially as the interconnector may be the largest in-feed to the system, and hence may increase the level of … link. The interconnector will not be considered as firm in this three month period, ie NIE will not guarantee the … arrangements which pertain. 1.4 In this respect it is useful to consider the issues in two separate stages (and …

05 February 2001

Licence Modification Consultation for NIE Energy

… (SINGLE WHOLESALE MARKET) (NORTHERN IRELAND) ORDER 2007 In pursuance of its powers under Article 3(1) of the … 4 The reason for the proposed modifications in question is to allow the Authority where necessary to direct NIE … be viewed during normal office hours, and can be obtained (free of charge) from: The SEM Committee Care of the Northern …

15 May 2009

Consultation launched on the next gas distribution price control (GD23)

… operators will have to run their businesses and invest in the gas network. The draft determination also considers … consultation should be received no later than noon on 26 May 2022. Responses should be e-mailed to … that, under the Freedom of Information Act 2000, there is a statutory Code of Practice with which public authorities …

09 March 2022

Northern Ireland Snowstorms Report

… system during the storms, and the effectiveness of NIE in restoring supplies and communicating with customers … For a period of around 48 hours from the evening of Monday 26 February 2001, parts of Northern Ireland experienced … more than 72 hours had passed. The purpose of this report is to review the actions NIE took (or did not take) before, …

09 May 2001

The Northern Ireland Authority for Energy Regulation (NIAER) appoints new Chief Executive

… where he has worked since 2004 on the competition in pan-European gas markets. Prior to that he was Director of … levels. Drawing the road-map towards a sustainable economy is a key task for this generation of policy-makers, and … the Authority, is based in Belfast and currently has 26 members of staff, with an annual budget of £3m. The …

03 April 2006

Utility Regulator urges struggling NI energy consumers to contact their suppliers for advice this January

… The Utility Regulator is urging households and small businesses in Northern Ireland who are struggling to pay their energy … Ireland hold customer care registers and offer a range of free additional services for domestic consumers with special …

20 January 2025

Update on protecting energy and water consumers during the Covid-19 pandemic

… Our focus During the Covid-19 pandemic our focus is on protecting the interests of consumers, particularly the … that we had taken on 20 March and now provide an update. In providing this update we are mindful that the full impact … 2020 we sent an information request to licensees . On 26 March 2020 we established a working group with the …

23 April 2020

Our standards of service

… Standards of Service Charter reflects our core values and is a set of commitments that shape how we interact with you. … services - please let us know. This policy is available in alternative formats on request.   How to contact us To … ensures that suppliers offer a complaints process that is: Free Fair Accessible If you are unhappy with how your …

Modification of The Supply Competition Code

… In accordance with: • paragraph 4 of the Supply Competition … be viewed during normal office hours, and can be obtained (free of charge) from: Office for the Regulation of … be viewed during normal office hours, and can be obtained (free of charge) from: Office for the Regulation of …

20 October 2006

Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published

… Retail Energy Market Monitoring (QREMM) Report for Q1 2025 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we …

12 June 2025

Domestic consumers urged to avail of special support services offered by energy and water companies

… our third annual Domestic Consumer Insight Tracker survey in late 2022, to gain an insight into consumer experiences of … energy companies. “Gas and electricity companies provide free additional services to customers who need extra support. … their register.” Further information on the care registers is available within the consumer information section on our …

18 August 2023

Code of Practice on Complaint Handling Procedure

… This Code ensures your electricity and gas supplier offer a free and fair complaints process which you can easily access … complaint by. You can make a complaint to your supplier in a format that suits you. This can be via a letter, email, … my complaint? If you are unhappy with how your complaint is being handled by your supplier or your issue is still …

Regulator publishes NIE T&D price control final determination

… on the Regulator’s proposals, which were published in April 2012.  A separate public consultation was also … during the RP4 period. “Overall, our final determination is a balanced outcome.  We want to make sure that electricity … million (five years equivalent) which has increased by 26% from our draft determination. We have also put special …

23 October 2012

Business consumers encouraged to review their energy spend

… 37% of those surveyed have switched electricity supplier in the last five years and only 31% have switched gas … sector organisations. “By using the Consumer Council’s free, independent and interactive energy price comparison … for natural gas customers from the new naturalgasni.com website. ENDS For further information, please contact …

01 July 2021

NIAER Proposes Modifications to Premier Transmission’s Gas Conveyance Licence

… Ltd (hereinafter referred to as the “Licensee”). It is proposed that the modifications will become effective on … vehicles which are entirely financed by debt. In June 2003 the Moyle electricity interconnector was … this site by clicking HERE or a paper copy can be obtained free of charge from Mr Eamon Corrigan at OFREG, Brookmount …

05 March 2004

Saving energy in my home

… efficiently, and information on renewables . Energy advice is also available on the NI Direct government website . The … You can also contact NI Energy Advice who offer free independent and impartial energy advice, including … (NISEP) provides help to install energy saving measures in your home. This can include energy-efficient boilers, …

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