First electricity price increase in four years due to rise in wholesale energy costs, says Regulator
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Utility Regulator consults on modifications to NI Water Licence
… these modifications can be downloaded from our website: 2011-06-13 NIW Licence MOU Amendments (PDF 346 KB) 6 … these modifications can be downloaded from our website: 2011-06-13 NIW Licence MOU Amendments (PDF 346 KB) 6 …
Mid-term review of NI Water's PC15 price control published
… efficiency targets whilst also delivering against its service level outputs, demonstrating that costs savings are … being delivered by efficiency as opposed to a reduction in service. A review of K factors is not necessary at this time … efficiency targets whilst also delivering against its service level outputs, demonstrating that costs savings are …
PC21 Information Requirements
… and submit plans which provide an efficient and effective service to meet the needs of its consumers. The company … and submit plans which provide an efficient and effective service to meet the needs of its consumers. The company …
SONI Governance: a Call for Evidence
… information on responding has been published on our website . … information on responding has been published on our website . …
Utility Regulator concludes review of regulated electricity and gas tariffs
… Poverty, the Consumer Council and Money and Pensions Service’s MoneyHelper.” This tariff announcement marks the … than 25 other towns and villages. The Consumer Council’s website has energy advice for consumers and also provides an … than 25 other towns and villages. The Consumer Council’s website has energy advice for consumers and also provides an …
Cancelling my contract with an energy supplier
… will also have a full set of Terms and Conditions on their website . What should I do if I think that one of my … will also have a full set of Terms and Conditions on their website . What should I do if I think that one of my …
SONI Governance Arrangements – Formal Information Request issued
… for provision of this information no later than 5pm on 26 February 2020. … for provision of this information no later than 5pm on 26 February 2020. …
Latest Utility Regulator newsletter published
… the All-Party Group on Fuel Poverty at Stormont on Tuesday 26 November, during which we presented findings from our … the All-Party Group on Fuel Poverty at Stormont on Tuesday 26 November, during which we presented findings from our …
Consumer protection front and centre for the Utility Regulator
… with customers in debt, review guaranteed standards of service for electricity consumers and set up partnerships to … with customers in debt, review guaranteed standards of service for electricity consumers and set up partnerships to …
SONI Evaluative Performance Framework: Annual Forward Plan 2024/2025 - call for feedback and date of stakeholder workshop
… stakeholder feedback with the EPF Panel and publish to our website (unless otherwise requested). Stakeholder meeting – … stakeholder feedback with the EPF Panel and publish to our website (unless otherwise requested). Stakeholder meeting – …
Final Determination of NI Water's Price Control 2010-2013 including Annexes
… Annex G (PDF 497 KB) Final Determination Annex H (PDF 26 KB) Final Determination Annex I (PDF 91 KB) Final … Annex G (PDF 497 KB) Final Determination Annex H (PDF 26 KB) Final Determination Annex I (PDF 91 KB) Final …
AIR 13 Reporting Requirements - Section 2 - Part 3
AIR 11 Reporting Requirements (Part 3)
… Section 2 Chapter 25 (PDF 124 KB) AIR 11 Section 2 Chapter 26 (PDF 85 KB) AIR 11 Section 2 Chapter 27 (PDF 65 KB) AIR 11 … Section 2 Chapter 25 (PDF 124 KB) AIR 11 Section 2 Chapter 26 (PDF 85 KB) AIR 11 Section 2 Chapter 27 (PDF 65 KB) AIR 11 …
Where now for NIE's Power Procurement Business?
… of the electricity market. Starting in 1999, 26% of customers had the right to choose their own supplier. … of the electricity market. Starting in 1999, 26% of customers had the right to choose their own supplier. …
Price Control and Tariffs
… Water to deliver water quality, environmental and customer service objectives at the lowest reasonable overall cost. The … Water to deliver water quality, environmental and customer service objectives at the lowest reasonable overall cost. The …
Utility Regulator Comments on Electricity Price Rise
… by NIE Energy and rising fuel costs can be found on this website Media contact: Greg Irwin (0779 4335860) … by NIE Energy and rising fuel costs can be found on this website Media contact: Greg Irwin (0779 4335860) …
GUA Decision Paper
… is passed to consumers as an element of the PSO (Public Service Obligation) levy. The Utility Regulator has the power … is passed to consumers as an element of the PSO (Public Service Obligation) levy. The Utility Regulator has the power …
Utility Regulator urges struggling NI energy consumers to contact their suppliers for advice this January
Annual Information Return 2015
… each price control; • ensure that customers’ standards of service are protected; • compare company performance to other … each price control; • ensure that customers’ standards of service are protected; • compare company performance to other …