… Review of Electricity Guaranteed Standards of Service and Overall Standards of Performance … on our review of the Electricity Guaranteed Standards of Service (GSS) and Overall Standards of Performance (OSP). The Electricity GSS set out prescribed service levels which domestic and non-domestic consumers can …
… Information note on Electricity Guaranteed Standards of Service and Overall Standards of Performance … on the review of the Electricity Guaranteed Standards of Service (GSS) and the Overall Standards of Performance (OSP) … steps in the review process. The GSS sets out prescribed service levels which individual consumers can expect from …
… NIE Networks Public Service Obligation (PSO) Charges from 1 October 2025 to 30 … NIE Networks Public Service Obligation (PSO) Charges from 1 October 2025 to 30 … NIE Networks Public Service Obligation (PSO) Charges from 1 October 2025 to 30 …
… Further details on the consultation are available on NIE’s website. … Further details on the consultation are available on NIE’s website. …
… for Northern Ireland, we set Guaranteed Standards of Service (GSS), which are the minimum levels of service … Further information on this is available here on our website. The dispute process is set out in our policy which … Information on how to do this is available on their website: Contact us to make a complaint | Northern Ireland …
… how well efficiency targets are being met, the quality of service provided and the company’s financial performance. … improved its rating for overall performance and level of service provided* and delivered the highest ever drinking … how well efficiency targets are being met, the quality of service provided and the company’s financial performance. …
… Most computers will open the documents on this website automatically, but if you have trouble viewing a … documents Almost all of the documents uploaded to our website are in a PDF format, however some documentation is … window. There are detailed instructions on the Acrobat website on how to do so for different browsers. You may have …
… of Charges for Connection can be found on NIE Networks’ website, and is effective from 14 April 2025. … of Charges for Connection can be found on NIE Networks’ website, and is effective from 14 April 2025. …
… KB) REI_Response (PDF 185 KB) Open_Hydro_Response (PDF 26 KB) Transmission_Investment_LLP_Response (PDF 74 KB) … KB) REI_Response (PDF 185 KB) Open_Hydro_Response (PDF 26 KB) Transmission_Investment_LLP_Response (PDF 74 KB) …
… Reporting Framework for the Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances … reporting framework for the Code of Practice on Customer Service and Code of Practice for Consumers in Vulnerable … Circumstances and the Code of Practice on Customer Service became effective in licences on 25 November 2024 and …
… these can either be obtained from NIAER or from the OFGEM website. If you do not have access to a computer and … cannot download the application form from the OFGEM website, you should contact Frankie Dodds at NIAER on 028 … completing forms for accreditation so a visit to their website is advised or a call to their helpline number (0808 …
… has also created an information section within their website on the new development - … has also created an information section within their website on the new development - …
… Guidance Note - Energy Supplier Customer Service Levels … Guidance Note - Energy Supplier Customer Service Levels … Guidance Note - Energy Supplier Customer Service Levels …
… Responses to Consultation on Energy Supplier Customer Service Levels … Responses to Consultation on Energy Supplier Customer Service Levels … Responses to Consultation on Energy Supplier Customer Service Levels …
… pay to NIE Networks, through their supplier, in return for service levels set by us. It will apply for the period from 1 … pay to NIE Networks, through their supplier, in return for service levels set by us. It will apply for the period from 1 …
… You may use and re-use the information featured on this website (not including logos) free of charge in any format or … few conditions. Open Government Licence (National Archives website) You must: acknowledge the source of the Information … You may use and re-use the information featured on this website (not including logos) free of charge in any format or …
… websites. The consultation paper can be obtained at; SoNI website or the NIE Networks website . … websites. The consultation paper can be obtained at; SoNI website or the NIE Networks website . …
… engineers to prepare a report on the NIE handling of the 26/27 February snow storm. Commenting Mr McIldoon said: “It … engineers to prepare a report on the NIE handling of the 26/27 February snow storm. Commenting Mr McIldoon said: “It …
… transmission network. The investment package comprises: • £26 million of capital expenditure to increase the capacity of … transmission network. The investment package comprises: • £26 million of capital expenditure to increase the capacity of …