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2696 results

Regulated electricity and gas tariff reviews have commenced

… The Utility Regulator regulates the gas prices for customers of SSE Airtricity Gas Supply (for the Greater Belfast area), Firmus Energy (Ten Towns area) and the electricity prices for Power NI’s domestic customers. This means that we … The Utility Regulator regulates the gas prices for customers of SSE Airtricity Gas Supply (for the Greater …

30 January 2023

Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications

… Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications …

19 September 2019

Regulation Managers

… and tomorrow and provide more development opportunities for our talented staff. Our organisation is being re-shaped … people of Northern Ireland.  We are currently recruiting for: Permanent Regulatory Managers x 4 As a Regulation … within the Utility Regulator, you will be responsible for, and proactively manage a team of analysts. Your role …

Storm Éowyn complaints and compensation - Frequently Asked Questions

… supply. Please see the following commonly asked questions for further information. I have submitted a claim for compensation to NIE Networks. NIE Networks have advised … to my claim for compensation. We would encourage you to visit the guidance published by NIE Networks in the first …

10 March 2025

Decision on Energy Supplier Customer Service Levels and consultation published on electricity and gas licence modifications

… and gas supply licences to introduce new requirements for:   A new mandatory Code of Practice on Customer Service; Processes for setting fixed direct debits; and  Processes for the return of customer credit.  The addition of these new … and gas supply licences to introduce new requirements for:   A new mandatory Code of Practice on Customer Service; …

26 November 2024

Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications

… Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications …

19 September 2019

Consumer Protection Programme - updated plan for delivery published

… Consumer Protection Programme - updated plan for delivery published … our primary means of delivering fair and equitable results for all domestic consumers of electricity, gas and water, … to make sure the projects were providing the best outcomes for consumers. Following the review, we have updated our …

20 December 2021

Draft Determination

… transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the …

Draft Determination

… transmission price control (GT22)  draft determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  draft determination  for consultation. GT22 is the price control review for the …

Consultation on proposed modifications to Condition 5 of electricity generation licences

… ‘DSU generation’ licences) to include a requirement for a specified quantity of secondary fuel to be available to … via CitizenSpace or please see the  consultation page  for contact information. … ‘DSU generation’ licences) to include a requirement for a specified quantity of secondary fuel to be available to …

03 August 2022

Cost and Performance Report 2020-2021 for NI Water published

… Cost and Performance Report 2020-2021 for NI Water published … The Utility Regulator has published its latest Cost and Performance Report for NI Water, which reviews their performance in 2020-2021, … Cost and Performance Report 2020-2021 for NI Water published … has published its latest Cost and Performance Report for NI Water, which reviews their performance in 2020-2021, …

15 May 2023

Launch of the 2024 Domestic Consumer Insight Tracker survey results

… regulatory policies and consumer protection work.  This latest survey was carried out between October 2024 and … of respondents who said that they were struggling to pay for their electricity or gas have fallen this year. The … bills has decreased from 33% in 2023 to 23% in 2024. For gas, this figure has decreased from 36% to 27%. However, …

30 June 2025

Student Placement (Networks and Energy Futures)

… We are currently recruiting for one placement student to assist regulatory analysts in … assisting the team in ensuring network companies deliver for consumers in line with government energy policy including … quantitative analysis skills. Essential criteria (for all candidates) Please  note you will be required to …

PC28 Information Requirements publication

… Utility Regulator published PC28 Information Requirements  for NI Water on 15 January 2026.  Links to each element are … in its business plan to allow us to set price limits for the five-year price control period, from 2028 to 2033.  This includes the company’s overall strategy for the delivery of water and sewerage services and …

23 January 2026

PC28 Information Requirements

… Utility Regulator published PC28 Information Requirements  for NI Water on 15 January 2026.  Links to each element are … in its business plan to allow us to set price limits for the five-year price control period, from 2028 to 2033.  This includes the company’s overall strategy for the delivery of water and sewerage services and …

Consultation on licence modifications

… transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the …

Cost and Performance Report for SONI published

… Cost and Performance Report for SONI published … Regulator has published a Cost and Performance Report   for electricity transmission services in Northern Ireland. … will provide. The current price control, SRP20, will run for seven years, from October 2020 to September 2027 (this …

02 December 2025

NISEP 2024/2025 List of Schemes

… NISEP is an energy efficiency programme for domestic and non-domestic customers. The majority of this … delivered by ten scheme managers and provides funding for the following categories: Priority Whole House Solutions … measures)  and Non Priority schemes (various measures for domestic, commercial and innovative schemes).  The …

03 April 2024

Approval published of SONI’s changes to the Load Frequency Control Block Operating Agreement

… Update for electricity industry stakeholders On 20 November 2024, … approval. This document was published by SONI and Eirgrid for  consultation on 24 July 2024. The Load Frequency Control … Article 3 of the LFCBOA, sets out the ramping restrictions for active power output in accordance with SOGL Article …

03 February 2025

NISEP Schemes published

… We have published the NISEP List of Schemes  for 2021/2022. This document provides details on the range of … schemes, funded through NISEP, that are available for domestic and business customers.  An overview of each of the schemes and relevant contact details for each, are contained within the document. The Northern …

18 May 2021

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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