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Our standards of service

Consultation on Energy Supplier Customer Service Levels

25 March 2024

Proposed electricity and gas supply licence modifications

03 July 2025

Further information regarding Bright’s exit from the Northern Ireland electricity supply market

02 February 2022

Cost and Performance Report for SONI published

02 December 2025

CAG 2012 Code Nominations & Allocations Business Rules for Consultation

… ) and Mark Raphael (mark.raphael@mutual-energy.com). … ) and Mark Raphael (mark.raphael@mutual-energy.com). …

25 July 2011

Notice of decision on tidy-up modifications to high-pressure gas conveyance licences

24 June 2019

Utility Regulator announces investigation into water supply failures

07 January 2011

Common Arrangements for Gas (CAG) Industry Update

02 February 2012

Consultation on the Draft Determination of the Mid-Term Review of NI Water’s PC21 Price Control

02 May 2024

Review of care registers consultation

21 July 2017

Electricity Regulator invites bids in the 2003 Non Fossil Fuel Auction

05 February 2003

Notices of decision on modifications to SONI TSO and MO licences to implement I-SEM

01 July 2016

Utility Regulator consults on energy suppliers codes of practice

17 April 2014

Utility Regulator consults on energy suppliers codes of practice

17 April 2014

Approach to PC15 price control mid-term review published

03 May 2017

Approval of the amended proposal for Day-ahead and Intraday Arrangements concerning more than one NEMO in the SEM Bidding Zone

17 May 2018

Final approach document published for the gas distribution price control GD23

06 November 2020

Connection arrangements for offshore generation - next steps paper published

23 December 2013

Electricity connections call for evidence

09 November 2016

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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