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Support available to those struggling to pay their electricity or gas bill

… published information on the support available on nidirect website . Help is available for all consumers, including … advice, including Advice NI and Money and Pensions Service . “Throughout the pandemic we have worked with … any difficulties in paying their bill. https://www.niwater.com/your-bill-and-our-charges/ Media contact - please contact …

03 December 2020

Revocation of DSU license to generate and supply electricity granted to Kiwi Power Limited

… On 26 January 2022, the Utility Regulator (UR) received a … of electricity in Northern Ireland, which were granted on 26 October 2015. By its request, Kiwi Power Limited agreed … On 26 January 2022, the Utility Regulator (UR) received a … of electricity in Northern Ireland, which were granted on 26 October 2015. By its request, Kiwi Power Limited agreed …

11 February 2022

Utility Regulator publishes its decision paper on NIE Licence Mod for Severe Weather

… Electricity (NIE) must comply with guaranteed standards of service (GSS) to its individual customers.  These standards … a Severe Weather Event may impact adversely on the normal service provided to customers and on NIE’s performance.  The … Electricity (NIE) must comply with guaranteed standards of service (GSS) to its individual customers.  These standards …

05 February 2015

Utility Regulator approves charges for NI Water's non-domestic customers

… to the Department for Regional Development’s Roads Service. 1 • Applied enhanced operational efficiency targets … to carry out an independent review of water and sewerage service’s (IWRP) has benefited all customers in reducing … it has resulted in £17.18 million being met by DRD Roads Service., the phasing in of new charges for non-domestic …

21 March 2008

Business consumers encouraged to review their energy spend

… price comparison tool by visiting the Consumer Council’s website ( Switching Energy Supplier | Consumer Council ). … advice, including  Advice NI   and  Money and Pensions Service . There is also more information on support for natural gas customers from the new naturalgasni.com website. ENDS For further information, please contact …

01 July 2021

Consultation on our approach to NIE Networks’ RP6 price control

… pay to NIE Networks, through their supplier, in return for service levels set by the Utility Regulator. The purpose of … pay to NIE Networks, through their supplier, in return for service levels set by the Utility Regulator. The purpose of …

23 September 2015

Utility Regulator grants licence to Altaveedan Wind Farm Limited

… Ireland was granted to Altaveedan Wind Farm Limited on 26 October 2015. … Ireland was granted to Altaveedan Wind Farm Limited on 26 October 2015. …

28 October 2015

Utility Regulator grants DSU licenses to Kiwi Power Limited

… for Northern Ireland was granted to Kiwi Power Limited on 26 October 2015. … for Northern Ireland was granted to Kiwi Power Limited on 26 October 2015. …

28 October 2015

Presentations and Q&A List from Biomethane Industry Updates

28 April 2021

Utility Regulator grants licence to Long Mountain Wind Farm Limited

… Ireland was granted to Long Mountain Wind Farm Limited on 26 November 2015. On 23 October 2015 we issued a public … Ireland was granted to Long Mountain Wind Farm Limited on 26 November 2015. On 23 October 2015 we issued a public …

30 November 2015

Gas Regional Initiative Stakeholder Conference

01 December 2009

Annex 2b Code of Practice minimum standards on Provision of Services for persons who are of Pensionable Age or Disabled or Chronically Sick

17 August 2022

Consultation documents - Proposed Demand Side Unit electricity generation and supply licences for Veolia Energy Services NI Limited

22 July 2024

Updated Gas Transmission Licences

07 June 2019

Protection for consumers during energy decarbonisation: summary of stakeholder feedback published

… for installers and providers, and post-installation service standards.  Appropriate tariffs and tariff structures … from this research can be found on the Consumer Council's website .     … from this research can be found on the Consumer Council's website .     …

26 March 2024

Electricity supply licence granted to Erova Energy Limited

… to Erova Energy Limited is available to view on our website. Copies of the documents can be made available in … to Erova Energy Limited is available to view on our website. Copies of the documents can be made available in …

24 April 2025

Decrease to Firmus Energy Supply’s regulated gas tariff welcomed by the Utility Regulator

… Poverty, the Consumer Council and Money and Pensions Service’s MoneyHelper.” This tariff announcement marks the … than 25 other towns and villages. The Consumer Council’s website has energy advice for consumers and also provides an … support for natural gas customers from the  naturalgasni.com website. …

05 March 2026

Licence modification consultation on a severe weather event

… Electricity (NIE) must comply with guaranteed standards of service to its individual customers.  We intend to review and … Electricity (NIE) must comply with guaranteed standards of service to its individual customers.  We intend to review and …

07 October 2014

Consultation on the Draft Determination of the Mid-Term Review of NI Water’s PC21 Price Control

… upgrades required to meet its quality, environmental and service level obligations.  This PC21 Mid-Term Review Draft … upgrades required to meet its quality, environmental and service level obligations.  This PC21 Mid-Term Review Draft …

02 May 2024

Utility Regulator Seeks Consultancy Support on SEMO Price Control

… On behalf of NIAUR and CER, NIAUR are seeking to appoint a service provider suitably experienced in the area of … replaces the previous press release of v14 January on this website which had a closing date of 1 February 2008. … replaces the previous press release of v14 January on this website which had a closing date of 1 February 2008. …

08 February 2008

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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