… Market Monitoring (QREMM) Report for Q4 2025 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… Market Monitoring (QREMM) Report for Q3 2025 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… Consumer Experience’ consultation paper was published in October 2024 and consulted on the scope of coverage … (Article 14 notices) which reflect the proposals laid out in the position paper. The modifications are proposed to … . Copies of all documents will be made available in large print, Braille, audio cassette and a variety of …
… for semester 2: July to December 2022) is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… Market Monitoring (QREMM) Report for Q2 2023 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… The modification will amend the financial year in condition 2.2 of the electricity supply licence and condition 1.2.1 in the gas supply licence. This modification will come into … 18 July 2023. Copies of the notice can be made available in large print, Braille, audio cassette and a variety of …
… Mandatory customer service measures introduced in all domestic energy supply licences … able to avail of the highest standards of customer service in all their dealings with their energy supplier. "The decisions published are a significant step forward in the customer service journey. Our mandatory Code of …
… T he impact of Storm Éowyn in January 2025 was unprecedented and impacted many … questions about what they may or may not be entitled to in terms of compensation, or who they can speak to about … that there is an exemption to compensation arrangements in the case of severe weather. Is this correct? As the …
… Market Monitoring (QREMM) Report for Q4 2024 is the latest in a series of Utility Regulator reports that provides a range of information about the retail energy market in Northern Ireland. The QREMM Report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… Power NI supply price control, which is due to commence in April 2025. Power NI was the first domestic electricity supplier in Northern Ireland and remains the dominant supplier in the market. We therefore regulate the charges that they … Power NI supply price control, which is due to commence in April 2025. Power NI was the first domestic electricity …
… to help alleviate respondents concerns and expectations. In late 2024 we brought forward two separate licence … of consumers, we may publish that advice and information in such manner as we see fit. The purpose of these proposed … provide valuable insights for consumers and stakeholders in the Northern Ireland energy market. Having listened to …
… Market Monitoring (AREMM) Report for 2024 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The 2024 AREMM report merges the … around market behaviours. We use the information outlined in the report to review the progress and impact of supply …
… Market Monitoring (QREMM) Report for Q2 2025 is the latest in a series of Utility Regulator reports that provide a range of information about the retail energy market in Northern Ireland. The QREMM report presents data that we … and regulatory compliance. We use the information outlined in the report to review the progress and impact of supply …
… consultation on the Draft Approach , which was published in July 2025. We received three responses to the consultation … the price controls under the SPC27 project. The next step in this process is that the companies will submit their SPC27 proposals in January 2026, from which we will develop our draft …
… intensities for electricity suppliers licensed in Northern Ireland operating in the Single Electricity Market (SEM). The material in this report is used by suppliers to provide information on … intensities for electricity suppliers licensed in Northern Ireland operating in the Single Electricity …
… for the price control for firmus energy (Supply) Ltd in the Ten Towns gas supply market. The price control will … until 31 December 2026. This paper outlines our proposals in relation to the main areas within the firmus energy … our supply price control information note published in November 2021. Information in relation to responding to …
… The guidance requires updating to reflect changes made in the 2020-2025 SONI price control final determination. … aid transparency of understanding with respect to movement in SONI’s cost base and price control delivery. The guidance … below. Copies of all documents will be made available in large print, Braille, audio cassette and a variety of …
… the transition to a decarbonised energy system. This is in response to a request from the Department for Economy … including a report documenting research on lessons learned in other jurisdictions. To provide context for this CfE and … landscape. Principles and goals for consumer protection in a more decarbonised energy world. Dimensions for future …
… deferral will allow SONI time to appoint a new board, in accordance with the new licence condition Section 42 (Part … Copies of all documents will be made available in large print, Braille, audio cassette and a variety of … response or name made public, please state this clearly in the response by marking your response as ‘CONFIDENTIAL’. …
… tool. Copies of all documents will be made available in large print, Braille, audio cassette and a variety of … response or name made public, please state this clearly in the response by marking your response as ‘CONFIDENTIAL’. … amongst other things, with obligations of confidence. In view of this, it would be helpful if you could explain to …