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2811 results

Regulation Analysts x 6

… We are recruiting for new roles that will help us play our part in delivering … We are recruiting for new roles that will help us play our part in delivering …

Domestic consumers urged to avail of special support services offered by energy and water companies

… age, chronically sick, disabled or require help for any other reason, you can sign up to a company’s care … in alternative forms. “Anyone who relies on electricity for healthcare needs can sign up to the NIE Networks Medical Customer Care Register for additional support during electricity outages. NI Water …

18 August 2023

Protecting Consumers on the way to Net Zero – Utility Regulator launches new Corporate Strategy 2024-2029

… launched the strategy:  “At a time of profound challenge for the energy and water sectors, Protecting Consumers on the way to Net Zero is our ambitious new strategy for the next five years.   “We are determined to make a positive difference for Northern Ireland’s energy and water consumers. Our …

24 April 2024

Making a complaint about my energy supplier

… about your energy supplier, follow the steps below. Step 1  – Please contact your energy supplier first. Step 2  - If … with their response, please contact the  Consumer Council for Northern Ireland . Step 3  - If the Consumer Council is … we have the legal authority to make a determination on. For more information on the Utility Regulator’s role in …

Head of Function - various roles

… incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers both now and in the future.    Head of Function … leadership team.   The roles available are:   1. Head of Compliance and Enforcement (Gas and Water Lead). …

Making a complaint about my energy or water supplier

… energy or water supplier, follow the steps below. Step 1  – Please contact your energy or water supplier first. Step … with their response, please contact the  Consumer Council for Northern Ireland . In certain circumstances, where we … considering evidence and submissions from both parties. For more information on the Utility Regulator’s role in …

Head of Finance and Performance

… which are essential if we are to maintain our reputation for operating to the highest possible standards of governance … criteria on the application form to be shortlisted for interview. These essential criteria may also be tested at … Demonstrable experience of personal responsibility for the preparation of at least three years’ annual financial …

EP Kilroot (KTG6 & KTG7): 36 Month Derogation – SONI Grid Code Clause CC.S1.1.3.8

… & KTG7): 36 Month Derogation – SONI Grid Code Clause CC.S1.1.3.8 … Month Derogation request from SONI Grid Code Clause CC.S1.1.3.8.  Under condition 4(2) of the Licensee generation … Utility Regulator, include in our publication, a direction for the Transmission System Owner (“SONI”) under condition …

15 July 2021

Notice and consultation on proposed Phoenix Energy Gas Conveyance Licence Extension

… The Utility Regulator’s preference would be for responses to be submitted by e-mail. Your response may be … Act 2018). As stated in the GDPR Privacy Statement for consumers and stakeholders, any personal data contained … The Utility Regulator’s preference would be for responses to be submitted by e-mail. Your response may be …

25 November 2024

Notice and consultation on a proposed Phoenix Energy Gas Conveyance Licence Extension

… The Utility Regulator’s preference would be for responses to be submitted by e-mail. Your response may be … Act 2018). As stated in the GDPR Privacy Statement for consumers and stakeholders, any personal data contained … The Utility Regulator’s preference would be for responses to be submitted by e-mail. Your response may be …

25 November 2024

Codes of Practice

… and avoid and/or manage debt.   Provision of Services for Persons who are of Pensionable Age or Disabled or … requirements with regard to their energy use and payment for their energy.   Complaints Handling Procedure The purpose … dispute settlement with their energy supplier.   Services for prepayment meter customers The purpose of this code of …

Utility Regulator revokes electricity supply licence of Open Electric

… supplier under the contingency arrangements established for this kind of situation by the Utility Regulator, Power NI … supplier under the contingency arrangements established for this kind of situation by the Utility Regulator, Power NI …

18 December 2016

Decision published on Phoenix Energy Gas Conveyance Licence Extension

26 February 2025

Consultation on approach to next gas supply price controls published

… We have published an Approach Consultation Paper for our next price control for the gas supply companies, that we refer to as SPC27.  The consultation outlines our options for setting the structure, form and duration of the price … We have published an Approach Consultation Paper for our next price control for the gas supply companies, that …

04 July 2025

Utility Regulator publishes Report of NI Water Investigation

… can be viewed using THIS LINK . The Utility Regulator (1) today published the report of an investigation into how NI … customers can have confidence in”. ENDS Notes to Editors 1. The Northern Ireland Authority for Utility Regulation (the Utility Regulator) is the …

22 July 2008

Utility Regulator launches consultation on Protecting Consumers on the way to Net Zero

… on the way To Net Zero’, its draft Corporate Strategy for 2024-2029. Utility Regulator Chair, Dr Bill Emery said: “At a time of profound challenges for the energy and water sectors as they each address the … events. "Our consultation provides an opportunity for everyone to make their views known on Protecting …

25 October 2023

Senior Legal Advisor

… incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers both now and in the future.  Senior Legal … concise and timely legal advice in response to requests for advice on matters relating to any aspect of the Utility …

Gas Licences updated 1 May 2020

… Gas Licences updated 1 May 2020 … Supply Licence (PDF 654 KB) 2020-04-30 Gas Supply Licence for VEL (PDF 659 KB) 2020-04-30 Energia - Gas Supply Licence … Gas Licences updated 1 May 2020 … Supply Licence (PDF 654 KB) 2020-04-30 Gas Supply Licence for VEL (PDF 659 KB) 2020-04-30 Energia - Gas Supply Licence …

07 May 2020

Consultation on approach to next gas transmission price controls

… We have published an Approach Consultation Paper for our next price control for the gas transmission network licence holders, that we … we will determine the level of revenue and allowances for the gas transmission operators that will enable them to … We have published an Approach Consultation Paper for our next price control for the gas transmission network …

05 November 2025

Consent to assignment fo Flogas Gas Supply Ltd's gas supply licence and licence modifications

18 July 2014

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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