Code of Practice on Complaint Handling Procedure
… an appropriate level of service to you) they will offer one or more of the following remedies: … an appropriate level of service to you) they will offer one or more of the following remedies: …
2569 results
GD17 Responses
… Gas Supply Northern Ireland • Major Energy Users’ Council One response was treated as confidential. Each response has … Gas Supply Northern Ireland • Major Energy Users’ Council One response was treated as confidential. Each response has …
Launch of the latest Domestic Consumer Insight Tracker survey results
… these electricity consumers, 13% were without energy for one day or longer and 51% had gone without for financial … these electricity consumers, 13% were without energy for one day or longer and 51% had gone without for financial …
CAG (Common Arrangements for Gas) Project Detailed Work Plan
… Gary Martin gmartin@cer.ie This CAG Work Plan will be one of the items on the agenda of the CAG Information Session … Gary Martin gmartin@cer.ie This CAG Work Plan will be one of the items on the agenda of the CAG Information Session …
Consultation on initial proposals for the BGE(NI) price control on operating expenditure
… consultation paper on the Price Control 2012-2017. Only one response was received to the first consultation published … consultation paper on the Price Control 2012-2017. Only one response was received to the first consultation published …
Help viewing documents
… PDF readers. When you access a link to a PDF using one of these web browsers, the PDF will open automatically in … with browser-based PDF readers. Adobe Acrobat Reader is one of the most popular PDF readers and is available free of … PDF readers. When you access a link to a PDF using one of these web browsers, the PDF will open automatically in …
Decision paper on SONI's Transmission Development Plan for NI published
… a consultation , to which four responses were received. As one response requested to remain confidential, three … a consultation , to which four responses were received. As one response requested to remain confidential, three …
AES Ballylumford Derogation Request IRO GT21
… circumstances and have a specified duration. This is for a one year derogation from the requirements of the SONI Grid … circumstances and have a specified duration. This is for a one year derogation from the requirements of the SONI Grid …
Decision on Seasonal Multiplier Factors for Gas Transmission
… NI Energy Limited Power Procurement Business (PPB) SSE One response was confidential The respondents were supportive … planned review in 2022 would apply from Gas Year 23/24, one year later than indicated, in order to provide longer … NI Energy Limited Power Procurement Business (PPB) SSE One response was confidential The respondents were supportive …
Utility Regulator publishes consultation responses to CAG transmission tariff harmonisation
… Consultation Paper. Eleven of these are published below. One respondent has requested that their response not be … Consultation Paper. Eleven of these are published below. One respondent has requested that their response not be …
Modification to Airtricity Energy Supply (NI) Limited gas supply licence
… the licence modification, the Utility Regulator received one response. The response is also published. … the licence modification, the Utility Regulator received one response. The response is also published. …
SONI Price Control 2015-2020 licence modifications published
… for the Article 14 Notice of the licence modifications. One response was received to the consultation, which was from … for the Article 14 Notice of the licence modifications. One response was received to the consultation, which was from …
Consultation on enduring licensing and contractual framework under SEM
… describing the overall changes in Northern Ireland. One of the significant changes in Northern Ireland as a … between the system operator and the transmission owner is one of enduring regulatory interest. Changes to the … describing the overall changes in Northern Ireland. One of the significant changes in Northern Ireland as a …
Utility Regulator consults on NIEES Price Control for 09/10
… 2009 until 31st March 2010. This price control deals with one element of the final tariff formula (St term) and in the … 2009 until 31st March 2010. This price control deals with one element of the final tariff formula (St term) and in the …
Call for Evidence - Electricity Connection Policy Framework Review
… and and the costs and benefits of those potential changes. One aspect of this call for evidence identifies a range of … and and the costs and benefits of those potential changes. One aspect of this call for evidence identifies a range of …
Decision on Harmonised Transmission Tariffs for the gas network
… requirements. Following our consultation we received one response from: • Gas Market Operator Northern … requirements. Following our consultation we received one response from: • Gas Market Operator Northern …
Decision on licence modifications to NIE Networks’ Distribution Licence to implement socialisation of connections
… The consultation closed on 17 February 2026. We received one response to our consultation, which is available below in … The consultation closed on 17 February 2026. We received one response to our consultation, which is available below in …
Regulated gas tariff review extended
… gas tariff review relating to Phoenix Supply Limited by one month. The announcement is made in the context of the … gas tariff review relating to Phoenix Supply Limited by one month. The announcement is made in the context of the …
Utility Regulator consults on PPB Licence Modification
… Business’s price control incentive mechanism from one based on bi-lateral sales to one that is based on a range of incentives relating to the … Business’s price control incentive mechanism from one based on bi-lateral sales to one that is based on a range of incentives relating to the …
Utility Regulator publishes gas information notice