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2696 results

SMP Agreement - Schedule 15 - Retailer Code of Practice for Dealing with Libra Pay As You Go Customers wishing to switch supplier

… SMP Agreement - Schedule 15 - Retailer Code of Practice for Dealing with Libra Pay As You Go Customers wishing to … Schedule 15 - Retailer Code of Practice for Dealing with Libra Pay As You Go Customers wishing to … SMP Agreement - Schedule 15 - Retailer Code of Practice for Dealing with Libra Pay As You Go Customers wishing to …

04 April 2019

Getting help and support

… to pay your energy bills? If you are struggling to pay for your energy, please contact your supplier as soon as … already have a repayment plan, suppliers can review this for you if you are struggling to keep up with the payments. … costs. For more information on this payment, please visit NI Direct's website . Cold weather payment: If you're …

Utility Regulator comments on SSE Airtricity Gas Supply’s tariff announcement

… Supply that it will be increasing its gas tariff by 7.6% for domestic and small business customers, Kevin Shiels, the … tariff increase after extensive scrutiny. “The main reason for this tariff change is due to the increase in … of 5%. This SSE Airtricity Gas Supply standard tariff is 26% lower than the Bord Gais standard gas tariff in the RoI. …

03 March 2017

Amendments approved to the Transportation Agreement between Premier Transmission Limited and Gas Networks Ireland (UK) Limited

… the arrangements, including the operating procedures, for ongoing direct access to GB gas markets. The TA was originally entered into in 1996, for a period of 25 years, ending on 30 September 2021. PTL … commercial terms.  However, at the time of agreeing the latest TA, certain areas of the TA, including operating …

05 March 2025

Launch of consultation on Draft Forward Work Programme 2023-2024

… We publish our draft Forward Work Programme 2023-2024 (FWP) for consultation.  The draft FWP and how to respond is … that we propose to do during 2023-2024 and is published for consultation.  During the consultation, we would … Comments should be sent to us by 21 February 2023 at the latest to: barbara.brown@uregni.gov.uk We intend to hold a …

21 December 2022

Launch of consultation on Draft Forward Work Programme 2024/2025

… We publish our draft Forward Work Programme 2024/2025 (FWP) for consultation.  The draft FWP, and how to respond, is … that we propose to do during 2024/2025 and is published for consultation.  During the consultation, we would … Comments should be sent to us by 1 March 2024 at the latest to: barbara.brown@uregni.gov.uk . We intend to hold a …

20 December 2023

Consultation on proposed electricity generation licence for Antrim Wind Energy Ltd - Elginny Hill Wind Farm

… Consultation on proposed electricity generation licence for Antrim Wind Energy Ltd - Elginny Hill Wind Farm … Consultation on proposed electricity generation licence for Antrim Wind Energy Ltd - Elginny Hill Wind Farm … Consultation on proposed electricity generation licence for Antrim Wind Energy Ltd - Elginny Hill Wind Farm …

23 October 2017

Initiative with PSNI and network companies launched in a bid to stop bogus callers

… Gas and SGN Natural Gas. Supported by the Commissioner for Older People, the initiative is being re-launched in a … which is aimed at providing real and positive change for energy and water consumers in Northern Ireland.  The … make sure consumers feel safer when utility company staff visit their home. “I want consumers to feel empowered and …

15 January 2018

Responses to NI Water's Price Control 2010-13 Draft Determination

03 February 2010

Approval of the amended proposal for Day-ahead and Intraday Arrangements concerning more than one NEMO in the SEM Bidding Zone

… Approval of the amended proposal for Day-ahead and Intraday Arrangements concerning more than … published its decision to approve the amended TSO proposal for day ahead and intraday arrangements concerning more than … an amended proposal detailing multi-NEMO arrangements for both single day ahead coupling and single intraday …

17 May 2018

Mandatory customer service measures introduced in all domestic energy supply licences

… a new Code of Practice on customer service, new processes for setting fixed direct debits and additional requirements around the return of customer credit for all domestic energy suppliers. Commenting on the new … on the proposed licence modifications published on the 26 November 2024. The Code of Practice on Customer Service …

27 February 2025

Notice and consultation on new digitalisation licence conditions for SONI and NIE Networks

… and consultation on new digitalisation licence conditions for SONI and NIE Networks … and Distribution) to produce a joint framework for digitalising and sharing data which will benefit … proposed new licence conditions by 5.00pm on Tuesday 26 November 2024 Written feedback can be submitted to:  …

01 October 2024

Reviews of regulated tariffs have commenced

… The Utility Regulator regulates the gas prices for customers of SSE Airtricity Gas Supply (for the Greater Belfast area) and Firmus Energy (Ten Towns area), and the electricity prices for Power NI’s domestic customers. This means that we … The Utility Regulator regulates the gas prices for customers of SSE Airtricity Gas Supply (for the Greater …

16 August 2023

Decision on SONI governance licence modifications published

… licence modifications to the SONI (System Operator for Northern Ireland) Transmission System Operator (TSO) … following a public consultation. As the electricity TSO for Northern Ireland, SONI has a critical role to play in the … The modifications are due to come into effect on 26 October 2022. Once they are in force, the modifications …

30 August 2022

Launch of the Domestic Consumer Insight Tracker survey results

… identification of the main issues facing consumers. This latest survey was carried out between October and November … say they have gone without other essentials to pay for their energy at least once in the previous year. Our  … say they have gone without other essentials to pay for their energy at least once in the previous year. Our  …

28 April 2023

SEM

… The SEM is jointly regulated by the UR and the Commission for Regulating Utilities (CRU) in the Republic of Ireland. … the SEM through a SEM Committee, (for more information visit – https://www.semcommittee.com ) on which both regulators are represented along with an …

Utility Regulator consults on CAG draft conclusions paper on options for the gas operational regime

… consults on CAG draft conclusions paper on options for the gas operational regime … consults on CAG draft conclusions paper on options for the gas operational regime … consults on CAG draft conclusions paper on options for the gas operational regime …

20 October 2008

Cost and Performance Report 2021-2022 for NI Water published

… Cost and Performance Report 2021-2022 for NI Water published … The Utility Regulator has published its latest Cost and Performance Report for NI Water, which reviews their performance in 2021-22, the … Cost and Performance Report 2021-2022 for NI Water published …

08 September 2023

NIAER launches consultation paper on the proposed acquisition of East Surrey Holdings plc and the implications for Phoenix Natural Gas

… of East Surrey Holdings plc and the implications for Phoenix Natural Gas … of East Surrey Holdings plc and the implications for Phoenix Natural Gas … of East Surrey Holdings plc and the implications for Phoenix Natural Gas …

24 May 2005

NI Water Cost and Performance 2016 - 2017 published

… The Utility Regulator is today publishing our latest Cost and Performance Report for NI Water. The report assesses performance to the end of … account.  We have worked with NI Water, the Department for Infrastructure (DfI) and other key stakeholders to ensure …

20 March 2018

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Utility Regulator
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Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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