… setting out our approach to our fifth price control for NI Water. This price control, referred to as PC28, covers … package of outputs. It includes a timetable for the development of the price control, which concludes in … in November 2026 and we will publish a Draft Determination for the PC28 price control for consultation in June 2027. …
… Regulator publishes a consultation on the price control for firmus energy (Supply) Ltd 2023-2026. This document sets out our consultation proposals for the price control for firmus energy (Supply) Ltd in the Ten Towns gas supply … Regulator publishes a consultation on the price control for firmus energy (Supply) Ltd 2023-2026. This document sets …
… Decision on Seasonal Multiplier Factors for gas transmission … Network Code on Harmonised Transmission Tariff Structures for Gas (‘TAR NC’), as amended following EU Exit. Seasonal … factors apply to non-annual entry gas capacity products, for example monthly or daily capacity bookings, by applying a …
… to improve energy supplier customer service levels for domestic customers across four areas: Consumers in … Act 2018 (DPA)). As stated in the GDPR Privacy Statement for consumers and stakeholders, any personal data contained … to improve energy supplier customer service levels for domestic customers across four areas: Consumers in …
… more disaggregated analysis on retail market sub-sectors for monitoring purposes. - Continue with quarterly retail … more disaggregated analysis on retail market sub-sectors for monitoring purposes. - Continue with quarterly retail …
… costs. Progress has been made along with the Commission for Regulating Utilities, which is the regulatory authority … costs. Progress has been made along with the Commission for Regulating Utilities, which is the regulatory authority …
… a review process with Power NI of its regulated tariff for domestic electricity customers. This tariff review forms … (including EPG discount) £966 GB Price Cap annual bill for electricity (including EPG discount) £1366 RoI annual … and Power NI, in consultation with the Department for the Economy and the Consumer Council for Northern …
… paper on SONI’s draft Transmission Development Plan for Northern Ireland (TDPNI) 2025-2034, which sets out proposals for the development of Northern Ireland’s transmission … Plan presents projects that are expected to be needed for the operation of the electricity transmission network in …
… age, chronically sick, disabled or require help for any other reason, you can sign up to a company’s care … in alternative forms. “Anyone who relies on electricity for healthcare needs can sign up to the NIE Networks Medical Customer Care Register for additional support during electricity outages. NI Water …
… have been made, including an extension to the timeframe for RP6, the current price control for NIE Networks. The extension is for one year and the price control will now end on 1 April … have been made, including an extension to the timeframe for RP6, the current price control for NIE Networks. The …
… with their response, please contact the Consumer Council for Northern Ireland . Step 3 - If the Consumer Council is … we have the legal authority to make a determination on. For more information on the Utility Regulator’s role in … with their response, please contact the Consumer Council for Northern Ireland . Step 3 - If the Consumer Council is …
… with their response, please contact the Consumer Council for Northern Ireland . In certain circumstances, where we … considering evidence and submissions from both parties. For more information on the Utility Regulator’s role in … with their response, please contact the Consumer Council for Northern Ireland . In certain circumstances, where we …
… Utility Regulator, include in our publication, a direction for the Transmission System Owner (“SONI”) under condition … Utility Regulator, include in our publication, a direction for the Transmission System Owner (“SONI”) under condition …
… and avoid and/or manage debt. Provision of Services for Persons who are of Pensionable Age or Disabled or … requirements with regard to their energy use and payment for their energy. Complaints Handling Procedure The purpose … dispute settlement with their energy supplier. Services for prepayment meter customers The purpose of this code of …
… supplier under the contingency arrangements established for this kind of situation by the Utility Regulator, Power NI … supplier under the contingency arrangements established for this kind of situation by the Utility Regulator, Power NI …
… relating to our new Consumer Protection Programme (CPP) for 2024 - 2029. The CPP plays a pivotal role in ensuring … and is our principal vehicle to deliver positive outcomes for electricity, gas and water consumers in Northern … of bespoke projects aimed at enhancing consumer protection for all consumers. In addition, for the first time the plan …
… We have published an Approach Consultation Paper for our next price control for the gas supply companies, that we refer to as SPC27. The consultation outlines our options for setting the structure, form and duration of the price … We have published an Approach Consultation Paper for our next price control for the gas supply companies, that …
… ENDS Notes to Editors 1. The Northern Ireland Authority for Utility Regulation (the Utility Regulator) is the non-Ministerial Government Department responsible for regulating the electricity and gas industries and water … ENDS Notes to Editors 1. The Northern Ireland Authority for Utility Regulation (the Utility Regulator) is the …
… on the way To Net Zero’, its draft Corporate Strategy for 2024-2029. Utility Regulator Chair, Dr Bill Emery said: “At a time of profound challenges for the energy and water sectors as they each address the … events. "Our consultation provides an opportunity for everyone to make their views known on Protecting …
… incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers both now and in the future. Senior Legal … concise and timely legal advice in response to requests for advice on matters relating to any aspect of the Utility …