… New mandatory Code of Practice for Consumers in Vulnerable Circumstances published … The introduction of the new mandatory Code of Practice for Consumers in Vulnerable Circumstances is one of the main … of practice will introduce new protections and support for consumers in vulnerable circumstances and will provide …
… SONI published their Annual Performance Report for 2022/2023 in December 2023. The Utility Regulator then asked for written submissions from stakeholders on their views of … in February 2024, where SONI presented their achievements for the year 2022/2023. The Evaluative Performance Framework …
… RP7 Price Control Draft Determination published for consultation … Today we have published a consultation for our Draft Determination for the RP7 price control for NIE Networks. NIE Networks is … RP7 Price Control Draft Determination published for consultation … Today we have published a consultation for our Draft Determination for the RP7 price control for …
… concerns around customer service have been ongoing for many months with some suppliers in particular and this is … suppliers further highlighting our concerns and need for immediate remedy. This follows a period of monitoring, … both contact centre performance and suppliers’ processes for setting customers direct debits. We will be publishing …
… Department for Economy consultation - 'Increased Socialisation of … On 30 January 2025, the Department for Economy (DfE) published a consultation on the 'Increased … when connecting to the distribution electricity network, for reinforcement costs which their connection may cause. …
… values necessary to extend SONI’s (System Operator for Northern Ireland) current price control by two years. In … the amount of revenue SONI will have to run its business for the two years beginning on 01 October 2025 and ending on … values necessary to extend SONI’s (System Operator for Northern Ireland) current price control by two years. In …
… issued the final version of its information requirements for the PC21 Monitoring Plan to NI Water on 15 June 2021. The purpose of the Monitoring Plan is for NI Water to inform the public and stakeholders of the key … its overall company strategy. It includes annual targets for each of the key performance measures included in our …
… and Scotland, known as LirIC, which is currently planned for completion in 2032. The licence authorises the company to … Licence Our consultation set out our two-step approach for this licence application. We will now commence work on … and Scotland, known as LirIC, which is currently planned for completion in 2032. The licence authorises the company to …
… Framework: Annual Forward Plan 2024/2025 - call for feedback and date of stakeholder workshop … of SONI’s 2020 - 2025 price control. The EPF allows for an evaluation of SONI’s Annual Forward Plans and … event will allow SONI to explain its Annual Forward Plan for 2024/2025 and allow stakeholders the opportunity to ask …
… Consultation on seasonal multiplier factors for gas transmission charges … the proposal to maintain the seasonal multiplier factors for gas transmission charges. These factors are applied to non-annual capacity bookings in the postalised tariff, for a further year from 1 October 2022. Seasonal multipliers …
… incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers both now and in the future. Enforcement Panel … on a Settlement or Enforcement Committee. We are looking for candidates with senior/board level experience who have …
… to provide the necessary levels of consumer protection for all customers. We expect all our regulated companies to … to provide the necessary levels of consumer protection for all customers. We expect all our regulated companies to …
… recover from customers in order to operate their business for an additional year than was originally planned. The table … Proposed modifications to allowances, rates and amounts for the extension year Modify the Distribution Business … allowed capex per RAB_D5Y to include a determined amount for the year t = 2025. Annex 2 paragraph 4.32 Table 3 na …
… Framework: Annual Performance Report 2024/2025 - call for feedback … will soon review SONI’s Annual Performance Report for 2024/2025 against a set of evaluation criteria. The … publication of the organisation’s Mid-Year Update Report for 2025/2026 . The publication date for this report is …
… Framework: Annual Forward Plan 2023/2024 - call for feedback and date of stakeholder workshop … of experts will soon review SONI’s Annual Forward Plan for 2023/2024 against a set of evaluation criteria. The panel … event will allow SONI to explain its Annual Forward Plan for 2023/2024 and allow stakeholders to ask questions and …
… Following the publication of our Final Determination for NIE Networks’ next price control, RP7, we have published … to make to the transmission and distribution licences for NIE Networks. The modifications proposed in this … (the Charge Restriction Conditions) sets out the basis for a calculation of the Maximum Regulated Revenue which NIE …
… within the Utility Regulator, you will be responsible for providing analysis and advice on energy (electricity and … aims and objectives. This role is ideally suited for someone with a background in regulation, economics or … market context, would be an advantage. The closing date for applying is: 2.00pm, Friday 17 May 2024 Reserve lists …
… incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers both now and in the future. Estates and … Governance Manager will provide strategic leadership for the Utility Regulator ’ s information governance and …
… in the licences; and Update the communication methods for the giving of notices under the licences to account for technological change. We consider that the proposed … the Department and the Authority, as well as allowing for efficient, convenient and timely giving of notices under …