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Certification of PTL and BGTL as fully ownership unbundled entities under Gas Directive 2009/73/EC

… here . The Commission’s opinion is also published on their website. … here . The Commission’s opinion is also published on their website. …

26 July 2013

Revocation of Power NI Energy Limited gas supply licence

… would be affected by the revocation of the Licence.   On 26 October 2023, the UR decided to give Notice to the … would be affected by the revocation of the Licence.   On 26 October 2023, the UR decided to give Notice to the …

13 November 2023

The delivery of Quality Assurance documented business process for FEMO 2007

… Central Procurement Directorate is seeking to appoint a service provider suitably experienced in the delivery of … Central Procurement Directorate is seeking to appoint a service provider suitably experienced in the delivery of …

27 November 2006

Code of Practice on Payment of Bills

… must contact you to agree the percentage of each of your top-ups they will use to pay off the debt you owe them. The … on your ability to pay and cannot be more than 40% of your top-up (unless you specifically want this and request in … for a higher percentage to apply). So, for example, if you top up £20, your supplier cannot take more than £8 from this …

Utility Regulator comments on Power NI tariff announcement

… Poverty, the Consumer Council and Money and Pensions Service’s MoneyHelper. “There has been an overall increase in … and a 7.1% decrease in July 2023.  The Consumer Council’s website has energy advice for consumers and also provides an … advice, including  Advice NI,   Money and Pensions Service  and  Christians Against Poverty .  In September, we …

01 November 2024

Minister for the Economy officially opens new Utility Regulator office

25 September 2025

Information paper on energy supplier marketing code of practice

… from six months to two years.  The current Section 6 ‘Website/Telephone’ has been split into separate sections to deal with inbound telephone marketing and sales and website marketing and sales separately.  Suppliers should … from six months to two years.  The current Section 6 ‘Website/Telephone’ has been split into separate sections to …

13 September 2017

Stakeholder briefing on the Draft Determination for the RP7 Price Control for NIE Networks

… RP7, including the Approach Document, can be found on our website .  … RP7, including the Approach Document, can be found on our website .  …

06 November 2023

Legal Services Tender - responses and clarifications 21.1.10

22 January 2010

Making a complaint about my energy supplier

… info@uregni.gov.u k   What if I’m not satisfied with the service I receive from the Utility Regulator? If you are unhappy with our service, please refer to our  complaints procedure which … the Northern Ireland Ombudsman if you are unhappy with the service provided. Address: The Ombudsman, Freepost BEL 1478, …

Making a complaint about my energy or water supplier

… 028 9031 1575 What if I’m not satisfied with the service I receive from the Utility Regulator? If you are unhappy with our service, please refer to our  complaints procedure  which … the Northern Ireland Ombudsman if you are unhappy with the service provided. Address: The Ombudsman, Freepost BEL 1478, …

Comparing Deals

… full list of all the business electricity suppliers on our website including contact numbers and email addresses.   … find a full list of all the business gas suppliers on our website including contact numbers and email addresses.   … full list of all the business electricity suppliers on our website including contact numbers and email addresses.   …

Final Approach

… 26 February 2026 The Utility Regulator has published a … 26 February 2026 The Utility Regulator has published a …

PC13 Final Determination and Technical Annexes

14 December 2012

Gas to the West moves a step closer

… are yet to be finalised. • A dedicated Gas to the West website will be available from 4 March 2015 where further … of previous gas extensions, is available. www.gastothewest.com SGN notes • SGN Ltd is the second largest gas network … highest safety standards, strive for the best levels of service and put customers at the centre of everything we do. …

04 March 2015

Contestability in electricity connections - consultation on charging methodology by SONI

…                   Further details can be found on the SONI website .  Responses should be sent electronically to …                   Further details can be found on the SONI website .  Responses should be sent electronically to …

04 July 2016

Proposed Modification of Gas Conveyance Licences to Implement Decision on Harmonised Transmission Tariff

… can be accessed in the consultation section  of our website. … can be accessed in the consultation section  of our website. …

15 February 2019

Natural gas consumers to benefit from removal of the minimum consumption charge

…   and w ithin the consumer protection section of our website. The Consumer Council’s website has energy advice for consumers during these …   and w ithin the consumer protection section of our website. The Consumer Council’s website has energy advice for consumers during these …

31 October 2022

Tender for provision of external legal services to the Utility Regulator

15 December 2009

SONI Price Control 2015-2020: further pensions consultation

11 April 2017

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Utility Regulator
Millennium House
Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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