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2761 results

Decision on Energy Supplier Customer Service Levels and consultation published on electricity and gas licence modifications

… and gas supply licences to introduce new requirements for:   A new mandatory Code of Practice on Customer Service; Processes for setting fixed direct debits; and  Processes for the return of customer credit.  The addition of these new … and gas supply licences to introduce new requirements for:   A new mandatory Code of Practice on Customer Service; …

26 November 2024

Consumer Protection Programme - updated plan for delivery published

… Consumer Protection Programme - updated plan for delivery published … our primary means of delivering fair and equitable results for all domestic consumers of electricity, gas and water, … to make sure the projects were providing the best outcomes for consumers. Following the review, we have updated our …

20 December 2021

Draft Determination

… transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the …

Draft Determination

… transmission price control (GT22)  draft determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  draft determination  for consultation. GT22 is the price control review for the …

Renewables Grid Liaison Group

… and prioritise as appropriate.  The group is not a forum for resolving matters which relate to specific renewable … Albeit individual projects may inevitably be referred to for illustrative purposes only.   A copy of the full terms of … to the firm access quantity calculation methodology papers 26/06/13 Minutes Renewable Integration status report - June …

Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications

… Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications …

19 September 2019

Utility Regulator comments on Firmus Energy’s regulated gas tariff increase

… Gas bills for domestic and small business [i] consumers in the Ten … “While we have no power to compel a company to sell energy for less than it costs, we have fully scrutinised Firmus … for natural gas customers from the new www.naturalgasni.com website. A briefing paper on the tariff change has been …

08 September 2021

Consultation on proposed modifications to Condition 5 of electricity generation licences

… ‘DSU generation’ licences) to include a requirement for a specified quantity of secondary fuel to be available to … via CitizenSpace or please see the  consultation page  for contact information. … ‘DSU generation’ licences) to include a requirement for a specified quantity of secondary fuel to be available to …

03 August 2022

Cost and Performance Report 2020-2021 for NI Water published

… Cost and Performance Report 2020-2021 for NI Water published … The Utility Regulator has published its latest Cost and Performance Report for NI Water, which reviews their performance in 2020-2021, … Cost and Performance Report 2020-2021 for NI Water published … has published its latest Cost and Performance Report for NI Water, which reviews their performance in 2020-2021, …

15 May 2023

Launch of the 2024 Domestic Consumer Insight Tracker survey results

… regulatory policies and consumer protection work.  This latest survey was carried out between October 2024 and … of respondents who said that they were struggling to pay for their electricity or gas have fallen this year. The … bills has decreased from 33% in 2023 to 23% in 2024. For gas, this figure has decreased from 36% to 27%. However, …

30 June 2025

Student Placement (Networks and Energy Futures)

… We are currently recruiting for one placement student to assist regulatory analysts in … assisting the team in ensuring network companies deliver for consumers in line with government energy policy including … quantitative analysis skills. Essential criteria (for all candidates) Please  note you will be required to …

Update on protecting energy and water consumers during the Covid-19 pandemic

… impact and the longer-term implications of the pandemic for both domestic and business consumers, and the industries … 2020 we sent an information request to licensees . On 26 March 2020 we established a working group with the Department for the Economy (DfE) (also including the Consumer Council …

23 April 2020

Consultation and Notice on proposed licence modifications to reflect the GD23 price control final determination and other regulatory decisions

… proposed licence modifications to the conveyance licences for the three gas distribution network operators (GDNs): … held by the GDNs. We have included a detailed commentary for the reasons and effects of the proposed licence … licence modification consultation. The relevant chapters for the reasons and effects are as follows: Chapter 2- …

28 October 2022

Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications

… Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications … Modification to all licences to prepare for the UK’s exit from the EU - red line licence modifications …

19 September 2019

PC28 Information Requirements publication

… Utility Regulator published PC28 Information Requirements  for NI Water on 15 January 2026.  Links to each element are … in its business plan to allow us to set price limits for the five-year price control period, from 2028 to 2033.  This includes the company’s overall strategy for the delivery of water and sewerage services and …

23 January 2026

PC28 Information Requirements

… Utility Regulator published PC28 Information Requirements  for NI Water on 15 January 2026.  Links to each element are … in its business plan to allow us to set price limits for the five-year price control period, from 2028 to 2033.  This includes the company’s overall strategy for the delivery of water and sewerage services and …

Consultation on licence modifications

… transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the high pressure gas network in Northern Ireland for the five year period from 1 October 2022 to 30 September … transmission price control (GT22)  Draft Determination  for consultation. GT22 is the price control review for the …

Digital Communications Executive

… we’re changing how we do communications. We are looking for an energetic and motivated self-starter to help make the … Strategy.  This role presents an opportunity for you to make a real impact, using your digital … Market Committee which is the decision making body for the cross border wholesale electricity market. Working as …

Regulation Analysts x 6

… We are recruiting for new roles that will help us play our part in delivering … We are recruiting for new roles that will help us play our part in delivering …

Regulation Managers

… tomorrow’s energy and water consumers.  We are recruiting for managers that will help us play our part in delivering … of permanent Regulation Managers who will be responsible for heading and managing a team of analysts and provide … analysis resulting in the delivery of significant outcomes for shareholders and/or consumers. Proven experience of …

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Utility Regulator
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Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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