SONI TSO governance proposals consultation - response deadline extended
… must contact you to agree the percentage of each of your top-ups they will use to pay off the debt you owe them. The … on your ability to pay and cannot be more than 40% of your top-up (unless you specifically want this and request in … for a higher percentage to apply). So, for example, if you top up £20, your supplier cannot take more than £8 from this …