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Determination published on the Marketing Code of Practice for Non-Domestic Customers

27 April 2020

Changes and clarifications made to the Energy Supplier Marketing Codes of Practice in NI

Update on protecting energy and water consumers during the Covid-19 pandemic

23 April 2020

Today we are providing an update on our response to the Covid-19 pandemic

Furlough of energy network staff during the COVID-19 pandemic

16 April 2020

Regulatory letter to licence holders pubilshed

COVID 19 - Suspension of UR current complaints and disputes policy

15 April 2020

Update on handling of complaints and disputes

Maximum Resale Price as it applies to Ultra Low Emission Vehicles (ULEV’s) decision

31 March 2020

We have today decided to introduce an exemption to the MRP for the resale of electricity where it relates to the

Forward Work Programme 2020-21 published

31 March 2020

Today we publish our Forward Work Programme 2020-21

Launch of consultation on SONI’s Draft Transmission Development Plan 2019-28

24 March 2020

Today we launch a consultaton on SONI’s ten year Transmission Development Plan for the NI's electricity network

Contacting us during the Covid-19 outbreak

23 March 2020

How to contact us during the Covid-19 outbreak

Protecting Northern Ireland’s energy and water consumers during the Covid-19 outbreak

20 March 2020

Today we are setting out the steps we are taking to protect consumers during the COVID-19 outbreak

Decision published on backbilling in the NI retail energy market

11 March 2020

This Article 14 decision outlines the licence mods from the ‘Backbilling in the NI Retail Energy Market' project

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