… each price control; • ensure that customers’ standards of service are protected; • compare company performance to other … each price control; • ensure that customers’ standards of service are protected; • compare company performance to other …
… prices and by setting mandatory standards of customer service that all suppliers must provide.” The domestic gas … prices and by setting mandatory standards of customer service that all suppliers must provide.” The domestic gas …
… their electricity and gas. This leaflet, along with our website’s interactive energy price comparison tool will … “Around, 1,300 households use our website each week to find the best energy deal. The tool … their electricity and gas. This leaflet, along with our website’s interactive energy price comparison tool will …
… can be found in the gas to the west section of the UR website. Copies of the document will be made available in … can be found in the gas to the west section of the UR website. Copies of the document will be made available in …
… to be the best. We want to raise the bar on the level of service that consumers receive, both in terms of consumer protection and customer service levels. “Our new corporate strategy underscores the … to be the best. We want to raise the bar on the level of service that consumers receive, both in terms of consumer …
… European Consumer Checklist will be available on the website of each network operator and supplier. Any comments … European Consumer Checklist will be available on the website of each network operator and supplier. Any comments …
… Report 2009-10. The publication can be viewed on this website or alternatively a paper copy can be obtained from … Report 2009-10. The publication can be viewed on this website or alternatively a paper copy can be obtained from …
… details for the Energy Advice Line are available on their website . For all other enquiries on NISEP, please contact … details for the Energy Advice Line are available on their website . For all other enquiries on NISEP, please contact …
… (ESB GT) All the responses are available here on our website. Most respondents did not support the introduction … (ESB GT) All the responses are available here on our website. Most respondents did not support the introduction …
… information on the Utility Regulator can be found on our website . The Utility Regulator is an Equal Opportunities … information on the Utility Regulator can be found on our website . The Utility Regulator is an Equal Opportunities …
… arrangements Further to the determination published on our website on 23 October 2007, and notice of which was … arrangements Further to the determination published on our website on 23 October 2007, and notice of which was …
… interests of consumers with regard to price and quality of service and to ensure that regulated utilities are able to … and encourages the company to achieve the highest possible service for consumers in terms of both quality and cost. In … interests of consumers with regard to price and quality of service and to ensure that regulated utilities are able to …
… At the beginning of 2011 we published an update on our website detailing the conclusions of the consultation and … At the beginning of 2011 we published an update on our website detailing the conclusions of the consultation and …
… of practice.” To complete the survey, go to www.bcdponline.com/energy.htm . The survey is anonymous and information … Action Plan can be viewed on the Utility Regulator’s website within the Social and Environmental section or via … Action Plan can be viewed on the Utility Regulator’s website within the Social and Environmental section or via …