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2761 results

Decision on Seasonal Multiplier Factors for gas transmission

… Decision on Seasonal Multiplier Factors for gas transmission … Network Code on Harmonised Transmission Tariff Structures for Gas (‘TAR NC’), as amended following EU Exit. Seasonal … factors apply to non-annual entry gas capacity products, for example monthly or daily capacity bookings, by applying a …

28 June 2024

Consultation on Energy Supplier Customer Service Levels

… to improve energy supplier customer service levels for domestic customers across four areas:  Consumers in … Act 2018 (DPA)).   As stated in the GDPR Privacy Statement for consumers and stakeholders, any personal data contained … to improve energy supplier customer service levels for domestic customers across four areas:  Consumers in …

25 March 2024

Utility Regulator Quarterly Transparency Reports (QTRs)

… progress and impact of supply competition, build knowledge for regulatory decisions,  comply with EU Third Package … progress and impact of supply competition, build knowledge for regulatory decisions,  comply with EU Third Package …

01 September 2011

Care Registers Review: Final Decisions Paper published

… a commitment to review care registers. These registers are for customers in potentially vulnerable circumstances who … a commitment to review care registers. These registers are for customers in potentially vulnerable circumstances who …

13 March 2018

Utility Regulator comments on Power NI’s tariff announcement

… a review process with Power NI of its regulated tariff for domestic electricity customers. This tariff review forms … (including EPG discount) £966 GB Price Cap annual bill for electricity (including EPG discount) £1366 RoI annual … and Power NI, in consultation with the Department for the Economy and the Consumer Council for Northern …

16 March 2023

MP NI 20 - Change of SSAC and/or Supplier Unit V 3.0

07 December 2016

Domestic consumers urged to avail of special support services offered by energy and water companies

… age, chronically sick, disabled or require help for any other reason, you can sign up to a company’s care … in alternative forms. “Anyone who relies on electricity for healthcare needs can sign up to the NIE Networks Medical Customer Care Register for additional support during electricity outages. NI Water …

18 August 2023

Protecting Consumers on the way to Net Zero – Utility Regulator launches new Corporate Strategy 2024-2029

… launched the strategy:  “At a time of profound challenge for the energy and water sectors, Protecting Consumers on the way to Net Zero is our ambitious new strategy for the next five years.   “We are determined to make a positive difference for Northern Ireland’s energy and water consumers. Our …

24 April 2024

Decision paper published on modifications to NIE Network’s Transmission and Distribution Licences

… have been made, including an extension to the timeframe for RP6, the current price control for NIE Networks. The extension is for one year and the price control will now end on 1 April … have been made, including an extension to the timeframe for RP6, the current price control for NIE Networks. The …

29 March 2023

Making a complaint about my energy supplier

… with their response, please contact the  Consumer Council for Northern Ireland . Step 3  - If the Consumer Council is … we have the legal authority to make a determination on. For more information on the Utility Regulator’s role in … with their response, please contact the  Consumer Council for Northern Ireland . Step 3  - If the Consumer Council is …

Making a complaint about my energy or water supplier

… with their response, please contact the  Consumer Council for Northern Ireland . In certain circumstances, where we … considering evidence and submissions from both parties. For more information on the Utility Regulator’s role in … with their response, please contact the  Consumer Council for Northern Ireland . In certain circumstances, where we …

Head of Finance and Performance

… which are essential if we are to maintain our reputation for operating to the highest possible standards of governance … criteria on the application form to be shortlisted for interview. These essential criteria may also be tested at … Demonstrable experience of personal responsibility for the preparation of at least three years’ annual financial …

2010-11 Forward Work Plan Published

… The Forward Work Programme (FWP) for 2010-11 has been published today. The Utility Regulator … The Forward Work Programme (FWP) for 2010-11 has been published today. The Utility Regulator …

31 March 2010

Utility Regulator publishes its second annual Energy Retail Report

… in the regulated companies, who provided information for the report. The report is structured along the following … in the regulated companies, who provided information for the report. The report is structured along the following …

09 November 2010

Approval of UK-Ireland TSO’s proposal of Regional Operational Security Coordination Methodology

… Calculation Region (IU CCR) develop a proposed methodology for regional operational security coordination (IU ROSC … Calculation Region (IU CCR) develop a proposed methodology for regional operational security coordination (IU ROSC …

19 June 2020

NIAER Chairman refutes ESBIE criticism of NIE

… been informed I immediately started to explore the scope for prudently accelerating the rate of customer transfer. I … been informed I immediately started to explore the scope for prudently accelerating the rate of customer transfer. I …

18 November 2004

Consultation on CMA Costs and K term Amendment

… 50:50 cost risk share mechanism; 2. An explicit provision for SONI to make a claim to the UR to recover from customers … 50:50 cost risk share mechanism; 2. An explicit provision for SONI to make a claim to the UR to recover from customers …

28 March 2018

Decision paper on Consumer Protection Programme published

… and discussions with stakeholders. We are grateful for their input and ongoing partnership delivery. This final … and discussions with stakeholders. We are grateful for their input and ongoing partnership delivery. This final …

15 April 2019

RP6 Responses

… Our draft determination (DD) for NIE Network’s 6th price control (RP6) was published 24 … Our draft determination (DD) for NIE Network’s 6th price control (RP6) was published 24 …

Cost & Performance

… efficiencies. • There remains considerable scope for further improvement with a 39% operational efficiency gap … efficiencies. • There remains considerable scope for further improvement with a 39% operational efficiency gap …

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Great Victoria Street
Belfast
BT2 7AQ
Tel: +44 (0) 28 9031 1575
Email: info@uregni.gov.uk

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