Final Determination of electricity dispute published
PublishedThis is the Final Determination for a dispute that was determined under our Complaints, Disputes and Appeals Policy.
1597 results
Decision to grant an electricity generation licence to Ballyutoag Wind Farm LTD
PublishedThe Utility Regulator has published a decision paper on the grant of an electricity generation licence to Ballyutoag Wind Farm LTD.
Consultation published on approach to the next gas supply price controls
PublishedThis relates to the Firmus Energy and SSE Airtricity Gas (NI) supply price controls due to begin January 2027 and April 2027, respectively.
‘Improving the Non-domestic Consumer Experience’ Position Paper and proposed licence modifications
PublishedThe position paper provides an overview of each proposed measure, followed by a summary of the responses received.
Evaluative Performance Framework: Decision on SONI’s 2023/2024 Performance and Overall Financial Incentive
PublishedThis decision follows a review of SONI’s performance for 2023/2024.
Latest Utility Regulator newsletter published
PublishedA short update on our work and latest news.
Launch of the 2024 Domestic Consumer Insight Tracker survey results
PublishedThis research is carried out to gain insight into consumer experiences, attitudes and behaviour in the domestic electricity and gas markets.
Power NI Supply Price Control 2026-2029 - licence modifications decision paper published
PublishedThe licence modifications give effect to the new supply price control for Power NI.
Consultation on a new electricity retail market procedure - Market Change Request 5005
PublishedThe consultation is in relation to an electricity market change request to establish a new retail market procedure.
Utility Regulator becomes first UK regulator to partner with Plain Numbers
PublishedThe partnership will see the Utility Regulator work to ensure that its communications are easily accessible.
Decision on Harmonised Transmission Tariffs for the gas network
PublishedWe are maintaining the current gas transmission charging methodology to ensure continued compliance with the Network Code.
Information Paper published on the Monitoring and Reporting Framework for the Codes of Practice on Customer Service and Consumers in Vulnerable Circumstances
PublishedArrangements for monitoring and reporting of both Codes will provide regulatory insight into market outcomes and reporting on compliance.
Latest Quarterly Retail Energy Market Monitoring report on NI’s retail energy market published
PublishedThis report provides the latest information about the retail energy market in Northern Ireland.
Consultation on proposed electricity generation licence for Lagan Energy (Ballymena) Ltd
PublishedWe have published notice of our intention to grant an electricity generation licence to Lagan Energy (Ballymena) Ltd.
Call for Information published on future gas distribution and transmission price controls in Northern Ireland
PublishedWe are seeking stakeholder views on the form and content of future gas price controls to better inform our processes.
Latest Utility Regulator newsletter published
PublishedA short update on our work and latest news.
Collaboration Network Belfast Gathering
PublishedWe recently hosted the Collaboration Network’s first Regional Gathering event in Belfast.
Decision on two-year extension to the current SONI Price Control
PublishedFollowing a consultation, we are now publishing our decision to extend SONI’s current price control to the 2026-2027 tariff year.
Decision on Seasonal Multiplier Factors for gas transmission
PublishedThe decision is to maintain the current seasonal multiplier factors to be applied to gas transmission charges from October 2025.
Combined Consultation on Licence Modification for Provision of Information
PublishedThe objective of this licence modification is to facilitate access to a wider set of information to electricity and gas consumers.